Water Technician Training Provided in Bradford

Water Utility Company based in Yorkshire region of England.

We offer a competitive salary from £33,284 to £41,605, depending on experience, based on working a 40 hour week 4 days on 4 days off. Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year). Attractive pension scheme (up to 12% company contribution). Development opportunities in line with the Waste Resolution Jetting Technician progression plan. 25 days annual leave plus bank holidays plus an extra two wellness days! Life assurance cover of 4 times pensionable salary. A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: We have an opportunity for a Waste Resolution Jetting Technician to be based in our Knostrop site and work across West Yorkshire where you will join our Customer Field Services department at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers.

This is a permanent opportunity, working a rotational 4 on 4 off pattern of 40 hours this will include late, early and weekend work. You will need a full valid driving licence in addition to a LGV category C and ideally a DCPC qualification (no more than 6 points).

As our Waste Resolution Jetting Technician, you will be:

• Part of a two-person team working within a geographical team to improve customer service and sewer system performance.
• Responsible for ensuring a first-time fix solution for customers and the environment whilst ensuring quality follow-on work is raised in accordance with our standards and specifications.
• Delivering a first time fix / same day solution to customer and environmental problems and to deliver the asset plan for sewer maintenance to eliminate escapes.
• Ensuring Health & Safety working practices and procedures are always complied with.
• Primarily responding to Internal Flooding and Restricted Toilet Use (RTU) customer problems to resolve the immediate cause and to complete a thorough investigation to resolve the root cause and achieve a first-time fix / same day solution.
• Safely, proactively, and reactively maintain the sewers to promote and implement solutions which resolve and/or prevent a sewage escape (flooding and pollution) from occurring from the sewers and to ensure no repeats take place.
• Working closely with other Yorkshire Water teams and our contracted partners on site to resolve and manage operational issues on the sewer network.

What skills & qualifications you will need:

• A full valid driving licence in addition to a LGV category C, ideally with DCPC driving licence and digi card (No more than 6 points).
• Experience operating a high-pressured jetting and vacuumation vehicle and carrying out a range of manual handling duties including heavy lifting of manhole covers and operating heavy equipment involving high pressure water jetting systems and sewer cameras.
• A strong health & safety background and be competent in the use of IT systems and the ability to be pro-active and take ownership of issues.
• Previous experience in a customer service-related role with face-to-face communication with customers.
• The ability to think through problems and work with others to solve them, finding faults and diagnosing the root cause of an issue.
• Excellent communication skills to capture, evidence and feedback information.
• Excellent interpersonal skills and be comfortable liaising with operational teams, customers, and stakeholders.
• A flexible attitude to your work as you will be working a variety of rotas in the role to cover our working window.
• Ability to work within confined spaces, passing strict medical criteria including BMI, vision, blood pressure, hearing, and Spirometry tests.

It would be ideal to have previous jet van operation experience or experience driving liquid loads and a basic understanding of the sewer network although full training will be provided. This includes high pressure jetting training, confined space & NRASWA.

Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life.

If you hold a Cat C Licence and are customer focused, with a good H&S background and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.