At a Glance
- Tasks: Lead IT delivery, drive innovation, and shape technology for customer experience.
- Company: Join Yorkshire Water, a vital service provider in the heart of Yorkshire.
- Benefits: Competitive salary, company car scheme, private healthcare, and generous leave.
- Other info: Flexible working options and a supportive team culture await you.
- Why this job: Make a real impact on communities while working with cutting-edge technology.
- Qualifications: Experience in IT delivery and strong leadership skills required.
The predicted salary is between 70000 - 75000 £ per year.
Company description: Water Utility Company based in Yorkshire region of England.
We offer a competitive salary, depending on experience (£70,000 - £75,000). A company car lease/allowance scheme (£500 per month/£6,000 per year, based on full-time employment on joining the company). You can opt to sign up to the EV Car Salary Sacrifice Scheme 6 months after joining the company. Annual incentive related bonus (up to 10% of annual salary, increasing to 15% in the 26 to 27 performance year). Private health care (self only). Attractive pension scheme (up to 12% company contribution). Life assurance cover of 4 times pensionable salary. 25 days annual leave plus bank holidays plus 2 extra wellness days! A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more!
Location: West Yorkshire - This role will be a hybrid role, initially based in Bradford but moving our office to Leeds Valley Park in summer 2026, so you'll be based there in the future - Hybrid Working up to c 2-3 in the office a week (Bradford/Leeds).
Work type: Permanent. 37 hours per week, Monday to Friday.
We have an exciting opportunity for an IT Delivery Manager (Digital) to join the IT team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers.
What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region and play a key role in the region's health, wellbeing, and prosperity.
New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Information Technology is a key part of how we plan to meet the changing expectations of customers and regulators.
Join a fast-paced, high-impact IT programme where you'll play a pivotal role in shaping and delivering technology that transforms the customer experience. This is a brilliant opportunity to lead from the front - bringing strategy to life, driving innovation, and inspiring teams to deliver meaningful change. You'll work with senior stakeholders, influence key decisions, and create real value through smart planning, strong leadership, and a focus on continuous improvement. If you're passionate about delivering change, building high-performing teams, and making a visible difference, this is the role for you.
Where you fit in: As our IT Delivery Manager, you will:
- Take the lead as the central voice of the IT Digital programme, driving clear, engaging communication that keeps everyone aligned, informed, and energised around delivery progress.
- Build strong relationships with stakeholders, confidently sharing updates, shaping conversations, and ensuring transparency across CX and TEC at every stage.
- Proactively identify and remove blockers, keeping momentum high and ensuring the programme continues to move forward at pace.
- Play a key role in shaping and aligning strategy - bringing clarity to priorities, decisions, and outcomes while bridging the gap between business needs and technical delivery.
- Design and deliver an ambitious, achievable technology roadmap that powers the Customer Experience strategy and creates meaningful impact.
- Own programme planning end-to-end, coordinating timelines, resources, and dependencies to ensure seamless execution.
- Drive commercial awareness by managing budgets effectively, forecasting costs, and ensuring spend delivers maximum value.
- Use your expertise to influence key decisions, lead supplier and tender processes, and bring innovative thinking to programme delivery.
- Inspire, coach, and guide Project Managers and wider teams to perform at their best, creating a motivated and high-performing delivery environment.
- Lead strong and effective governance that ensures quality, accountability, and on-time delivery across all programme activity.
- Collaborate with internal teams and external partners to deliver joined-up, efficient, and high-quality outcomes.
- Continuously look for ways to improve how work gets done - boosting efficiency, increasing pace, and managing risks intelligently.
- Champion a culture of continuous improvement, using data and insights to drive better decisions and stronger outcomes.
- Lead by example - building capability, developing talent, and creating opportunities for growth across the team.
- Foster an inclusive, supportive, and safe team environment where people feel valued, engaged, and empowered to succeed.
- Hold high standards, driving accountability, addressing challenges head-on, and ensuring consistent performance and progress.
What skills & qualifications you will need:
- Commercially aware, with knowledge of capital regulations and investment planning.
- Confident in setting clear, ambitious targets and holding others accountable for performance.
- Skilled in building and maintaining strong relationships across teams, stakeholders, and partners.
- An excellent communicator with the ability to simplify complex technical information for a range of audiences.
- Highly organised, with the ability to prioritise and thrive in a fast-paced, evolving environment.
- Skilled in both agile and waterfall project delivery models.
- A strong analytical and problem-solving skills, with a proactive and solution-oriented mindset.
- A creative thinker with the ability to approach challenges from different angles.
- Experience in a senior operational or strategic leadership role within a commercial or regulated environment is advantageous.
- A background in utilities, water, wastewater, or related industries (e.g. process or manufacturing) is beneficial.
- Proven experience delivering large-scale programmes is desirable.
- Experience leading and embedding change, with the ability to positively influence culture, behaviours, and ways of working.
Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy!
If you've got experience in IT (Digital) Delivery and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.
The closing date for this role is the 11th June 2026.
If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.
All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.
Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
No agencies please.
IT Delivery Manager in Bradford employer: Yorkshire Water
Yorkshire Water is an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes private healthcare, generous pension contributions, and wellness days. With a strong focus on employee growth and a supportive work culture, you will thrive in a hybrid working environment that fosters innovation and collaboration, all while making a meaningful impact on the communities we serve in the beautiful Yorkshire region.
StudySmarter Expert Advice🤫
We think this is how you could land IT Delivery Manager in Bradford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that IT Delivery Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you answer questions confidently and show that you're genuinely interested in being part of Yorkshire Water.
✨Tip Number 3
Practice your communication skills! As an IT Delivery Manager, you'll need to convey complex ideas simply. Grab a friend and do mock interviews, focusing on explaining technical concepts in layman's terms.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at Yorkshire Water and making a difference in the community.
We think you need these skills to ace IT Delivery Manager in Bradford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the IT Delivery Manager role. We want to see how you can bring value to Yorkshire Water, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to explain your experience and how it relates to the job description. We appreciate a well-structured application that’s easy to read!
Show Your Passion:Let your enthusiasm for the role and the company shine through in your application. We’re looking for someone who’s not just qualified but also genuinely excited about making a difference in the water industry!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets seen by the right people. Plus, it helps us keep everything organised and efficient.
How to prepare for a job interview at Yorkshire Water
✨Know Your Stuff
Make sure you understand the key responsibilities of an IT Delivery Manager, especially in a water utility context. Brush up on your knowledge of agile and waterfall project delivery models, as well as capital regulations and investment planning. This will help you speak confidently about how you can contribute to Yorkshire Water's goals.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your ability to inspire and lead teams. Think about times when you've successfully managed projects or removed blockers to keep momentum high. Highlight your experience in building strong relationships with stakeholders and how you’ve influenced key decisions in previous roles.
✨Communicate Clearly
Practice simplifying complex technical information for different audiences. During the interview, focus on clear and engaging communication. You want to show that you can keep everyone aligned and informed, which is crucial for the role. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Continuous Improvement
Be ready to discuss how you've championed a culture of continuous improvement in past roles. Share specific examples of how you've used data and insights to drive better decisions and outcomes. This aligns perfectly with Yorkshire Water's focus on efficiency and innovation, so make it a key part of your conversation.
