At a Glance
- Tasks: Support customers in managing finances and arrange payment plans with empathy.
- Company: Yorkshire Water, committed to customer care and financial support.
- Benefits: Competitive salary, progression opportunities, and a comprehensive benefits package.
- Other info: Hybrid working model after initial training in Bradford.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 32000 £ per year.
Yorkshire Water is seeking a Collections Customer Service Advisor to support customers in managing their finances. In this role, you will use empathy and problem-solving skills to help customers agree on payment arrangements while ensuring access to support schemes.
You will work in Bradford with a hybrid model after an initial office-based training period, offering a competitive salary with progression opportunities and a comprehensive benefits package.
Debt Recovery & Customer Care Advisor (Hybrid) in Bradford employer: Yorkshire Water
Yorkshire Water is an excellent employer that prioritises employee well-being and development, offering a supportive work culture where empathy and problem-solving are at the forefront of customer service. With a hybrid working model based in Bradford, employees benefit from a competitive salary, comprehensive benefits package, and ample opportunities for career progression, making it a rewarding place to build a meaningful career in customer care.
