Customer Insight Leader: Research Strategy & Impact in Bradford

Customer Insight Leader: Research Strategy & Impact in Bradford

Bradford Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
Yorkshire Water

At a Glance

  • Tasks: Lead customer insights and research initiatives to drive impactful strategies.
  • Company: Yorkshire Water, a forward-thinking organisation focused on customer engagement.
  • Benefits: Competitive salary, car allowance, and hybrid working options.
  • Other info: Join a dynamic team with opportunities for professional growth.
  • Why this job: Make a real difference by shaping customer experiences and strategies.
  • Qualifications: Expertise in research design, analysis, and stakeholder engagement.

The predicted salary is between 40000 - 50000 £ per year.

Yorkshire Water is seeking a Customer Research Manager based in Bradford to lead customer insights and research initiatives. This permanent role requires strong expertise in research design and analysis, managing complex research programmes, and engaging stakeholders effectively.

The candidate will develop high-quality presentations for senior stakeholders, build strong relationships across teams, and manage external research partners.

The position includes attractive benefits such as a competitive salary, car allowance, and a hybrid working arrangement.

Customer Insight Leader: Research Strategy & Impact in Bradford employer: Yorkshire Water

Yorkshire Water is an excellent employer, offering a dynamic work culture that values collaboration and innovation in the heart of Bradford. With a focus on employee growth, the company provides ample opportunities for professional development and engagement with diverse stakeholders, all while enjoying competitive benefits like a car allowance and flexible hybrid working arrangements.

Yorkshire Water

Contact Details:

Yorkshire Water Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Insight Leader: Research Strategy & Impact in Bradford

Tip Number 1

Network like a pro! Reach out to people in the industry, especially those at Yorkshire Water. A friendly chat can open doors and give you insights that a job description just can't.

Tip Number 2

Prepare for interviews by practising your storytelling skills. We want you to showcase your experience in research design and stakeholder engagement in a way that captivates your audience.

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Customer Insight Leader: Research Strategy & Impact in Bradford

Research Design
Data Analysis
Stakeholder Engagement
Presentation Skills
Relationship Building
Project Management
Complex Research Programme Management

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in research design and analysis. We want to see how your skills align with the role of Customer Insight Leader, so don’t hold back on showcasing your relevant achievements!

Showcase Your Stakeholder Engagement Skills:In your application, emphasise your ability to engage effectively with stakeholders. We’re looking for someone who can build strong relationships across teams, so share examples of how you've successfully collaborated in the past.

Present Like a Pro:Since you'll be developing presentations for senior stakeholders, it’s a good idea to include any relevant experience in your application. We love seeing candidates who can communicate complex ideas clearly and effectively, so don’t shy away from sharing your presentation successes!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!

How to prepare for a job interview at Yorkshire Water

Know Your Research Inside Out

Make sure you’re well-versed in the latest trends and methodologies in customer research. Familiarise yourself with Yorkshire Water’s current initiatives and think about how your expertise can enhance their research strategy.

Engage Stakeholders with Confidence

Prepare to discuss how you’ve successfully engaged stakeholders in past projects. Think of specific examples where your communication skills made a difference, as this role requires building strong relationships across teams.

Present Like a Pro

Since you’ll be developing presentations for senior stakeholders, practice delivering your ideas clearly and confidently. Use visuals effectively and be ready to answer questions on your findings and recommendations.

Showcase Your Project Management Skills

Be prepared to talk about your experience managing complex research programmes. Highlight your organisational skills and any tools or methods you use to keep projects on track, as this will be crucial for the role.