Smart Networks Optimiser in Bradford, Devon

Company description: Water Utility Company based in Yorkshire region of England.

We offer a competitive salary, depending on experience from £42,881 to £52,083. A company car or cash allowance in line with our Business Needs User policy. Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year). Attractive pension scheme (up to 12% company contribution). Development opportunities in line with the Smart Waste Networks Optimiser progression plan. 25 days annual leave plus bank holidays plus an extra two wellness days! Life assurance cover of 4 times pensionable salary. A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: This role will initially be based in Bradford but we are moving our office to Leeds Valley Park in summer 2026, so you’ll be based there in the future. We offer hybrid working (2 to 3 office days a week Bradford/Leeds) with travel across our network. Work type: Permanent. 37 hours per week, Monday to Friday.

We have an exciting opportunity for a Smart Waste Networks Optimiser to join the Customer Field Services team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers.

What we do! Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region and play a key role in the region’s health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Our Customer Field Services (CFS) team are a key part of how we plan to meet the changing expectations of customers and regulators. The Smart Networks Team plays a crucial role in supporting the wider CFS team to identify and lead opportunities for improvement, whilst at the same time, supporting the development and rollout of strategic change that supports the day-to-day productivity and efficiency of the CFS department.

As our Smart Waste Networks Optimiser you will:

• Ensure relevant stakeholders are identified and support line managers with clear and effective communications about the device roll out.
• Collaborate with the wider wastewater team to explore opportunities for active catchment management.
• Work with internal and external communications to explore opportunities for sharing delivery plans and opportunities for improvements.
• Act as the link from CFS into the Operational Intelligence team to optimise operational demand and improvements.
• Lead and support colleagues across the company to maximise the implementation of successful change.
• Work with commercial services to manage the AMP8 telemetry deployment contract and supplier.
• Develop a maintenance strategy and programme to ensure effective device availability and data quality.
• Explore opportunities for innovation and new techniques to further develop a Waste Water smart network.
• Drive customer improvements through process optimisation working with service optimisation teams.

What skills & qualifications you will need:

• Experience in designing and delivering change.
• Experience in field operations understanding the challenges faced in field-based roles.
• Excellent communication skills with the ability to engage and influence across business readiness teams e.g. Business change, communications and learning, to plan and deliver the activities outlined in change impact assessments.
• Broad understanding of sewer network systems and associated assets.
• Broad understanding of telemetry devices, data capture and installation/deployment techniques.
• Be an ambassador for change, encouraging senior stakeholders and frontline colleagues to adopt the change in a proactive and engaging way.
• Strong knowledge and experience of CFS processes and systems linked to day-to-day CFS operations as well as planning and scheduling and customer management practices.
• Ability to work in a fast-paced delivery environment and manage multiple tasks effectively.
• Proactive, self-motivated, organised and takes personal accountability.
• Full UK driving licence, role will be required to work at various locations across Yorkshire.

You will also benefit from having:

• Experience in delivering training and support to small medium groups (face to face or teams).
• Telemetry instrumentation and telecommunication understanding.

Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy!

If you’ve got experience as a Smart Waste Networks Optimiser and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required.

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. Closing date for this role is the 2nd June 2026. No agencies please.