At a Glance
- Tasks: Deliver top-notch customer service and maintain store standards while processing sales.
- Company: Join a family-owned business with a friendly atmosphere and multiple locations.
- Benefits: Enjoy 5.6 weeks annual leave, a pension scheme, and a generous staff discount.
- Other info: Flexible hours with opportunities for training and development.
- Why this job: Be part of a team that values customer satisfaction and personal growth.
- Qualifications: Retail experience is a plus, but a positive attitude and good communication skills are key.
The predicted salary is between 10 - 12 £ per hour.
Yorkshire Trading Company are a family owned and run business with 36 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide. We now have an opportunity for an additional recruit to the sales assistant team in our Otley store. The positions offered are: 16 hours over 4 days to include weekends on a rota basis and may include some early mornings. Our goal is to provide high class customer service and to increase the company’s growth and revenue through sales maximisation.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers’ needs and wants
- Welcome and greet customers
- Process sales through our Epos till system - Training given
- Actively involved in receiving deliveries
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
Requirements
- Previous retail experience would be beneficial but is not essential as training will be given
- Basic understanding of sales principles and customer service practices
- Good communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident and engaging personality
Benefits
- 5.6 weeks annual leave pro rata
- Work place pension scheme
- 12.5% Discount at YTC Stores after a successful 6 week induction period
- Pay rates (per hour): Age 21+ £12.21, 18-20 £10.00, 16-17 £7.55
Sales Assistant in Otley employer: Yorkshire Trading Company
Yorkshire Trading Company is an excellent employer that values its employees and fosters a supportive work culture. With a focus on high-class customer service, team members enjoy comprehensive training, generous annual leave, and a rewarding discount scheme after a successful induction. Working in our Otley store not only offers the chance to be part of a family-run business but also provides opportunities for personal growth and development within a thriving retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Otley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing high-class customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. First impressions matter, and looking professional shows that you take the opportunity seriously. Plus, it aligns with the visual merchandising standards they value.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure we get your details quickly and can consider you for the Sales Assistant role. Don’t miss out on this chance!
We think you need these skills to ace Sales Assistant in Otley
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and engaging in your tone. Remember, we’re all about high-class customer service, so showing that you can connect with people is key.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role specifically. Highlight any relevant experience or skills that match what we’re looking for, even if it’s not directly from retail. We appreciate a good fit, so show us why you’d be perfect for our team!
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We want to quickly see how you meet our requirements and what you can bring to the table!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Yorkshire Trading Company
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products sold at Yorkshire Trading Company. Being able to discuss specific items and their features will show your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Be ready to share these stories during the interview, as they’ll demonstrate your ability to meet the company’s goal of high-class customer satisfaction.
✨Practice Your Communication
Since good communication is key for a Sales Assistant role, practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
✨Be Ready for Teamwork Questions
As part of a team, you’ll need to work well with others. Prepare to answer questions about how you’ve collaborated in previous roles or how you would handle working with colleagues to maintain store standards and customer satisfaction.
