At a Glance
- Tasks: Support the store manager and lead a team to deliver excellent customer service.
- Company: Join a growing family-owned business with a friendly atmosphere.
- Benefits: Enjoy 5.6 weeks annual leave, a discount, and a pension scheme.
- Why this job: Be part of a dynamic team and develop your leadership skills.
- Qualifications: Retail experience preferred; supervisory experience is a bonus.
- Other info: Flexible hours with opportunities for growth in a vibrant environment.
The predicted salary is between 12 - 16 £ per hour.
Yorkshire Trading Company is a growing family‑owned business with 35 stores across Yorkshire, Lincolnshire & the North East, a busy e‑commerce operation and outdoor events teams that trade nationwide. Due to continued growth we have an opportunity for 2 Retail Store Supervisors to join the team in our Wetherby Store.
Position Details
- 24 hours over 3 days, including some weekends on a rota basis
- 32 hours over 4 days, including some weekends on a rota basis
- The ideal candidates would benefit from being flexible as additional hours may be required at busy times.
Responsibilities
- Assist the store manager in the day‑to‑day running of the store
- Deputise as key holder in the absence of the store manager
- Support the management and training of retail colleagues, including cashiers and the replenishment team on the shop floor
- Work on store displays, stock rotation and put‑away
- Keep up to date with all products, services and promotions
- Handle customer questions, complaints and issues
- Direct customers by escorting them to racks and counters, suggesting items and delivering great traditional customer service
- Contribute to the team effort by accomplishing related results as needed
- Carry out cash‑up duties as required
- Ensure correct pricing
- Maintain tidy timekeeping
Essential Skills & Experience
- Previous supervisory/people‑management experience preferred but not essential; some retail experience required
- Knowledge of cash‑up procedures advantageous
- Computer literate
- Desire to achieve and deliver high standards
Benefits
- 5.6 weeks annual leave (pro rata)
- 12.5% discount after a 6‑week induction period
- Workplace pension scheme
Employment Details
- Job Types: Part‑time, Permanent
- Salary: £12.46 per hour
Store Supervisor in Wetherby employer: Yorkshire Trading Company Ltd
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor in Wetherby
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the responsibilities of a Store Supervisor. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your people skills! As a Store Supervisor, you'll be managing a team and dealing with customers. Be ready to share examples of how you've successfully handled team dynamics or resolved customer issues in the past. This will highlight your ability to lead and deliver great service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re keen on the role!
We think you need these skills to ace Store Supervisor in Wetherby
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Store Supervisor role. Highlight any relevant experience you have, especially in retail or supervisory positions. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Yorkshire Trading Company. Understand their values, products, and recent developments. This will not only show your interest but also help you tailor your answers to align with their goals.
✨Showcase Your People Skills
As a Store Supervisor, you'll be managing a team. Be ready to share examples of how you've successfully led or trained others in the past. Highlight your ability to handle customer complaints and create a positive shopping experience.
✨Prepare for Situational Questions
Expect questions that ask how you'd handle specific situations, like dealing with a difficult customer or managing stock levels during busy periods. Think of relevant scenarios from your past experience and how you resolved them.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the role you're applying for, especially in a retail environment.