At a Glance
- Tasks: Assist customers, restock shelves, and maintain store appearance on weekends.
- Company: Yorkshire Trading Company, a family-run business with a friendly atmosphere.
- Benefits: Flexible hours, 5.6 weeks annual leave, and a generous staff discount.
- Why this job: Perfect for students seeking part-time work with great customer interaction.
- Qualifications: No experience needed; just bring your friendly personality and willingness to learn.
- Other info: Join a supportive team and enjoy a fun retail environment.
Job description
Yorkshire Trading Company are a family owned and run business with 35 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide.
We have an opening for 2 weekend team members in our Northallerton store.
The role will include but is not exhaustive, restocking, merchandising and customer service, cash handling.
The position offered is: 14 hours Weekends Only (may suit college students)
Our goal is to provide high class customer service and to increase the company’s growth and revenue through sales maximisation
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers’ needs and wants
- Welcome and greet customers
- Process sales through our Epos till system – Training given
- Actively involved in receiving deliveries
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
Requirements
- Previous retail experience would be beneficial but is not essential as training will be given
- Basic understanding of sales principles and customer service practices
- Good communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident and engaging personality
Benefits
- 5.6 weeks annual leave pro rata
- Work place pension scheme
- 12.5% Discount at YTC Stores after a successful 6 week induction period
Pay Rates (per Hour)
- Age 21+ £12.21
- 18-20 £10.00
- 16-17 £7.55
Job Types: Part-time, Permanent
Part-time hours: 14 hours per week
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Weekend Sales Assistant employer: Yorkshire Trading Company Ltd
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for a customer. This will help you shine during the interview.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, it’s super easy to do!
We think you need these skills to ace Weekend Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and engaging personality shine through. We want to see the real you, so don’t be afraid to show us how you connect with customers and make their shopping experience enjoyable.
Tailor Your Application: Make sure to tailor your application to the Weekend Sales Assistant role. Highlight any relevant experience or skills that match the job description, even if it’s from a different context. We love seeing how your background can bring value to our team!
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points for key skills or experiences, and make sure to proofread for any typos or errors before hitting send. A polished application shows attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get that application in!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know the Company
Before your interview, take some time to research Yorkshire Trading Company. Understand their values, products, and what makes them unique in the retail space. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer service, think of specific examples from your past experiences where you provided excellent service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer. This will demonstrate your suitability for the position.
✨Prepare for Common Questions
Anticipate questions like 'How would you handle an unhappy customer?' or 'What do you think makes great customer service?' Practising your responses can help you feel more confident during the interview. Remember, they want to see your personality shine through!
✨Dress the Part
Even though it's a weekend role, dressing smartly can make a great first impression. Aim for a neat and professional look that reflects the company’s image. It shows that you take the opportunity seriously and are ready to represent their brand well.