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For Companies At a Glance
- Tasks: Assist in running the store, manage staff, and deliver excellent customer service.
- Company: Join a growing family-owned business with a friendly atmosphere.
- Benefits: Enjoy 5.6 weeks annual leave, a discount, and a workplace pension.
- Why this job: Be part of a dynamic team and develop your leadership skills.
- Qualifications: Retail experience preferred; supervisory skills are a bonus.
- Other info: Flexible hours with opportunities for career growth.
Job Description
Yorkshire Trading Company is a growing family‑owned business with 35 stores throughout Yorkshire, Lincolnshire and the North East. We run a busy e‑commerce operation and an outdoor events team that trades nationwide.
Positions
We have an opportunity for 2 Retail Store Supervisors to join the team in our Skegness Store.
Hours
- 24 Hours over 3 days, to include some weekends on a rota basis
- 32 Hours over 4 days, to include some weekends on a rota basis
Key Responsibilities
- Assist the store manager in the day‑to‑day running of the store
- Deputise in the absence of the Store Manager (key holder)
- Support the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor
- Work on store displays, stock rotation and put‑away
- Keep up‑to‑date with all products, services and promotions
- Handle customer questions, complaints and issues
- Direct customers by escorting them to racks and counters, suggesting items and delivering great, traditional customer service
- Contribute to the team effort by accomplishing related results as needed
- Carry out cashing up duties as and when required
- Ensure pricing is correct
- Manage tidy time
- The list above is not exhaustive
Essential Skills
- Previous supervisory / people management experience is ideal but not essential; some retail experience is required
- Knowledge of cashing up procedures is advantageous
- Computer literate
- The desire to achieve and deliver high standards
Benefits
- 5.6 weeks annual leave (pro rata)
- 12.5% discount after a 6 week induction period
- Workplace pension scheme
Job Types
Part‑time, Permanent
Salary
£12.46 per hour
If you’re passionate about people and sales then we would love to hear from you.
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Store Supervisor employer: Yorkshire Trading Company Ltd
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Store Supervisor, you'll be dealing with customers all day. Think of examples from your past experiences where you've handled complaints or provided excellent service. We want to hear those stories!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you're tech-savvy and comfortable with e-commerce, which is a big plus for us!
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you’re genuinely excited about the opportunity to work with us at Yorkshire Trading Company!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially any supervisory roles or retail experience. We love seeing how your skills align with what we’re looking for in a Store Supervisor.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Yorkshire Trading Company. Understand their values, products, and recent developments. This will not only impress the interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your People Skills
As a Store Supervisor, you'll be managing a team and interacting with customers daily. Prepare examples of how you've successfully led a team or resolved customer issues in the past. Highlighting your people management experience will demonstrate that you're the right fit for the role.
✨Be Ready for Situational Questions
Expect questions that ask how you'd handle specific situations, like dealing with a difficult customer or managing stock levels. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and understand the importance of representing the brand well.
