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For Companies At a Glance
- Tasks: Assist in running the store and support team training while delivering excellent customer service.
- Company: Join a growing family-owned business with 35 stores across Yorkshire and beyond.
- Benefits: Enjoy 5.6 weeks annual leave, a 12.5% discount, and a workplace pension scheme.
- Why this job: Be part of a dynamic team and make a real impact in retail.
- Qualifications: Retail experience preferred; supervisory skills are a bonus but not essential.
- Other info: Flexible hours with opportunities for growth and development.
Overview
Yorkshire Trading Company, are a growing family owned run business with 35 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide.
Due to continued growth we have an opportunity for a Retail Store Supervisor to join the team in our Catterick Store.
Position
The position is based on:
- 32 Hours over 4 days, to include some weekends on a rota basis
The ideal candidate would benefit from being flexible as additional hours may be required at busy times
Responsibilities
- To assist the store manager in the day to day running of the store
- Deputise in the absence of the Store Manager (key holder)
- Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor.
- Work on store displays / stock rotation and put away
- Keep up-to-date with all of our products, services and promotions.
- Handle customer questions, complaints, and issues
- Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
- Contributes to the team effort by accomplishing related results as needed.
- Cashing up duties as and when required
- Ensure pricing is correct.
- Manage tidy time
- The list above is not exhaustive
Essential Skills
- The ideal candidate would ideally have previous supervisory / people management experience but this is not essential as training will be given, however some retail experience is required.
- Knowledge of cashing up procedures would be advantageous.
- Computer literate
- The desire to achieve and deliver high standards
If you’re passionate about people and sales then we would love to hear from you
Benefits
- 5.6 weeks annual leave (pro rata)
- 12.5% Discount after a 6 week induction period
- Work place pension scheme
Job Types: Part-time, Permanent
Part-time hours:
- 32 Hours over 4 days, to include some weekends on a rota basis
Salary: £12.46 per hour
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Store Supervisor employer: Yorkshire Trading Company Ltd
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the role of Store Supervisor. We want you to feel confident and ready to impress!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows respect for the opportunity and gives a great first impression. Remember, you’re aiming to be a leader in the store!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Store Supervisor role. Highlight any previous retail or supervisory experience, even if it’s just a small part of your job history. We want to see how you can contribute to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for retail and customer service. Share specific examples of how you've handled customer queries or managed a team. Let us know why you’re excited about joining Yorkshire Trading Company!
Show Off Your Flexibility: Since the role requires some weekend work and flexibility, make sure to mention your availability in your application. We appreciate candidates who are willing to step up during busy times, so don’t be shy about sharing your schedule!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Yorkshire Trading Company. Understand their values, products, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Store Supervisor, you'll be managing a team and interacting with customers daily. Prepare examples of how you've successfully led a team or resolved customer issues in the past. This will demonstrate your ability to handle the responsibilities of the role.
✨Be Ready for Situational Questions
Expect questions that ask how you'd handle specific situations, like a difficult customer or a busy sales period. Think of scenarios from your previous experience where you showcased your problem-solving skills and ability to stay calm under pressure.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the company and the position you're applying for.
