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- Tasks: Assist in running the store, manage staff, and deliver excellent customer service.
- Company: Join a growing family-owned business with a friendly atmosphere.
- Benefits: Enjoy 5.6 weeks annual leave, a discount, and a pension scheme.
- Why this job: Be part of a dynamic team and develop your leadership skills.
- Qualifications: Retail experience preferred; supervisory experience is a bonus but not essential.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
Yorkshire Trading Company is a growing family‑owned business with 35 stores across Yorkshire, Lincolnshire & the North East, operating a busy e‑commerce platform and Outdoor Events teams that serve customers nationwide.
Retail Store Supervisor – Penrith Store
The position is based in Penrith and offers an exciting opportunity to support a bustling retail team.
Work schedule: 32 hours over 4 days, with some weekend rota shifts. Flexibility is required, as additional hours may be needed during busy periods.
Duties
- Assist the store manager in day‑to‑day store operations.
- Act as deputy manager and key holder when the store manager is absent.
- Support training and management of retail colleagues, including cashiers and the replenishment team.
- Maintain store displays, stock rotation and put‑away.
- Stay up to date with all products, services and promotions.
- Handle customer questions, complaints and issues.
- Direct customers to racks and counters, suggesting items and delivering traditional customer service.
- Contribute to team effort by accomplishing related results as needed.
- Perform cash‑up duties as required.
- Ensure pricing is correct and store is tidy.
- Maintain a tidy work environment.
Essential Skills
- Previous supervisory or people‑management experience (training provided if not).
- Retail experience and knowledge of cash‑up procedures advantageous.
- Computer literate.
- Desire to achieve high standards and deliver excellent customer service.
We would love to hear from passionate people and sales professionals.
Benefits
- 5.6 weeks annual leave (pro‑rata).
- 12.5% discount after a 6‑week induction period.
- Workplace pension scheme.
Job type: Part-time, Permanent
Part‑time hours: 32 hours over 4 days with weekend rota.
Salary: £12.46 per hour
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Store Supervisor employer: Yorkshire Trading Company Ltd
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Store Supervisor, you'll be managing a team and interacting with customers. Think about examples from your past experiences where you've handled customer queries or trained colleagues. Be ready to share these stories!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. It shows that you respect the opportunity and are serious about the role. Plus, it gives a great first impression!
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers and being part of our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially any supervisory roles or retail experience. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for the Store Supervisor role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Yorkshire Trading Company. Familiarise yourself with their products, services, and any recent news. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your People Skills
As a Retail Store Supervisor, you'll be managing a team and interacting with customers daily. Prepare examples of how you've successfully handled team dynamics or resolved customer complaints in the past. This will demonstrate your ability to lead and provide excellent service.
✨Be Ready for Situational Questions
Expect questions that ask how you'd handle specific situations, like managing a busy store or dealing with a difficult customer. Think of scenarios from your previous experience where you showcased your problem-solving skills and adaptability.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the retail environment. A neat appearance shows that you take the role seriously and understand the importance of representing the brand well.
