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- Tasks: Assist in running the store, manage staff, and deliver excellent customer service.
- Company: Join a growing family-owned business with a friendly atmosphere.
- Benefits: Enjoy 5.6 weeks annual leave, a discount, and a pension scheme.
- Why this job: Be part of a dynamic team and develop your leadership skills.
- Qualifications: Retail experience preferred; supervisory experience is a bonus but not essential.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
Yorkshire Trading Company, are a growing family owned run business with 35 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide.
Due to continued growth we have an opportunity for a Retail Store Supervisor to join the team in our Penrith Store.
The position is based on:
- 24 Hours over 3 days, to include some weekends on a rota basis
The ideal candidate would benefit from being flexible as additional hours may be required at busy times.
Duties to include but are not limited to:
- To assist the store manager in the day to day running of the store
- Deputise in the absence of the Store Manager (key holder)
- Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor.
- Work on store displays / stock rotation and put away
- Keep up-to-date with all of our products, services and promotions.
- Handle customer questions, complaints, and issues
- Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
- Contributes to the team effort by accomplishing related results as needed.
- Cashing up duties as and when required
- Ensure pricing is correct.
- Manage tidy time
- The list above is not exhaustive
Essential Skills:
- The ideal candidate would ideally have previous supervisory / people management experience but this is not essential as training will be given, however some retail experience is required.
- Knowledge of cashing up procedures would be advantageous.
- Computer literate
- The desire to achieve and deliver high standards
If you’re passionate about people and sales then we would love to hear from you.
Benefits
- 5.6 weeks annual leave (pro rata)
- 12.5% Discount after a 6 week induction period
- Work place pension scheme
Job Types: Part-time, Permanent
Part-time hours:
- 24 Hours over 3 days, to include some weekends on a rota basis
Salary: £12.46 per hour
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Store Supervisor employer: Yorkshire Trading Company Ltd
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Store Supervisor, you'll be managing a team and interacting with customers. Think about examples from your past experiences where you've handled customer queries or trained colleagues. Be ready to share these stories!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. It shows that you respect the opportunity and are serious about the role. Plus, it gives a great first impression!
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers and being part of our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially any supervisory roles or retail experience. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for the Store Supervisor role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Yorkshire Trading Company. Familiarise yourself with their products, services, and any recent news. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your People Skills
As a Retail Store Supervisor, you'll be managing a team and interacting with customers daily. Prepare examples of how you've successfully handled team dynamics or resolved customer complaints in the past. This will demonstrate your ability to lead and provide excellent service.
✨Be Ready for Situational Questions
Expect questions that ask how you'd handle specific situations, like managing a busy store or dealing with a difficult customer. Think of scenarios from your previous experience where you showcased your problem-solving skills and adaptability.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the retail environment. A neat appearance shows that you take the role seriously and understand the importance of representing the brand well.
