At a Glance
- Tasks: Assist in running the store, manage staff, and deliver excellent customer service.
- Company: Join a growing family-owned business with a friendly atmosphere.
- Benefits: Enjoy 5.6 weeks annual leave, a discount, and a pension scheme.
- Why this job: Be part of a dynamic team and develop your retail skills.
- Qualifications: Retail experience preferred; supervisory experience is a bonus but not essential.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
Overview
Yorkshire Trading Company, are a growing family owned run business with 35 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide.
Due to continued growth we have an opportunity for a Retail Store Supervisor to join the team in our Whitby Store.
The position is based on: 24 Hours over 3 days, to include some weekends on a rota basis. The ideal candidate would benefit from being flexible as additional hours may be required at busy times.
Responsibilities
- To assist the store manager in the day to day running of the store
- Deputise in the absence of the Store Manager (key holder)
- Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor
- Work on store displays / stock rotation and put away
- Keep up-to-date with all of our products, services and promotions
- Handle customer questions, complaints, and issues
- Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
- Contributes to the team effort by accomplishing related results as needed
- Cashing up duties as and when required
- Ensure pricing is correct
- Manage tidy time
- The list above is not exhaustive
Essential Skills
- The ideal candidate would ideally have previous supervisory / people management experience but this is not essential as training will be given, however some retail experience is required
- Knowledge of cashing up procedures would be advantageous
- Computer literate
- The desire to achieve and deliver high standards
Benefits
- 5.6 weeks annual leave (pro rata)
- 12.5% Discount after a 6 week induction period
- Work place pension scheme
Job Details
Job Types: Part-time, Permanent
Part-time hours:
24 Hours over 3 days, to include some weekends on a rota basis
Salary: Β£12.46 per hour
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Store Supervisor employer: Yorkshire Trading Company Ltd
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Store Supervisor
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested.
β¨Tip Number 2
Practice your customer service skills! As a Store Supervisor, you'll be dealing with customers daily. Think of examples from your past experiences where you've handled complaints or provided excellent service. We want to hear those stories!
β¨Tip Number 3
Be ready to showcase your leadership skills. Even if you haven't been a supervisor before, think about times when you've led a project or helped train someone. We love to see how you can motivate and support your colleagues.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets seen. Plus, it shows us that you're proactive and keen to join the Yorkshire Trading Company family. Donβt miss out!
We think you need these skills to ace Store Supervisor
Some tips for your application π«‘
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Store Supervisor role. Highlight any relevant experience you have in retail or supervisory positions, and donβt forget to mention your flexibility with hours β itβs a big plus for us!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so avoid fluff and get straight to your skills and experiences.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at Yorkshire Trading Company Ltd
β¨Know the Company Inside Out
Before your interview, take some time to research Yorkshire Trading Company. Familiarise yourself with their products, services, and any recent news. This will not only show your genuine interest but also help you answer questions more effectively.
β¨Showcase Your People Skills
As a Store Supervisor, you'll be managing a team and interacting with customers daily. Prepare examples of how you've successfully led a team or resolved customer issues in the past. This will demonstrate your ability to handle the responsibilities of the role.
β¨Be Ready for Situational Questions
Expect questions that ask how you'd handle specific situations, like a difficult customer or a busy sales period. Think of scenarios from your previous experience where you showcased your problem-solving skills and ability to stay calm under pressure.
β¨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the company, which is crucial in a retail environment.