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For Companies At a Glance
- Tasks: Assist in running the store, manage staff, and deliver excellent customer service.
- Company: Join a growing family-owned business with 35 stores across Yorkshire and beyond.
- Benefits: Enjoy 5.6 weeks annual leave, a 12.5% discount, and a workplace pension scheme.
- Why this job: Be part of a dynamic team and make a real impact in retail.
- Qualifications: Retail experience preferred; supervisory skills are a bonus but training is provided.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
Overview
Yorkshire Trading Company, are a growing family owned run business with 35 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide.
Due to continued growth we have an opportunity for a Retail Store Supervisor to join the team in our York Store.
The position is based on:
- 24 Hours over 3 days, to include some weekends on a rota basis
The ideal candidate would benefit from being flexible as additional hours may be required at busy times
Note: The existing description uses dashes for lists and includes a long paragraph; the refined version presents clear sections with bullet lists for duties and skills.
Duties
- To assist the store manager in the day to day running of the store
- Deputise in the absence of the Store Manager (key holder)
- Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor.
- Work on store displays / stock rotation and put away
- Keep up-to-date with all of our products, services and promotions.
- Handle customer questions, complaints, and issues
- Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
- Contributes to the team effort by accomplishing related results as needed.
- Cashing up duties as and when required
- Ensure pricing is correct.
- Manage tidy time
- The list above is not exhaustive
Essential Skills
- The ideal candidate would ideally have previous supervisory / people management experience but this is not essential as training will be given, however some retail experience is required.
- Knowledge of cashing up procedures would be advantageous.
- Computer literate
- The desire to achieve and deliver high standards
If you’re passionate about people and sales then we would love to hear from you
Benefits
- 5.6 weeks annual leave (pro rata)
- 12.5% Discount after a 6 week induction period
- Work place pension scheme
Job Types: Part-time, Permanent
Part-time hours:
- 24 Hours over 3 days, to include some weekends on a rota basis
Salary: £12.46 per hour
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Store Supervisor employer: Yorkshire Trading Company Ltd
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Store Supervisor, you'll be dealing with customers daily. Think of examples from your past experiences where you've handled complaints or provided excellent service. We want to hear those stories!
✨Tip Number 3
Be ready to showcase your leadership skills! Even if you haven't been a supervisor before, think about times when you've led a project or helped train someone. Highlighting these experiences can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and keen to join the Yorkshire Trading Company family. Don’t miss out on this opportunity!
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you genuinely care about helping customers and making their experience great!
Tailor Your CV: Make sure your CV highlights any relevant experience, especially in retail or supervisory roles. We love seeing how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, so avoid long paragraphs that might lose our attention.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Yorkshire Trading Company. Understand their values, products, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Store Supervisor, you'll be managing a team and interacting with customers daily. Prepare examples of how you've successfully handled team dynamics or resolved customer complaints in the past. This will demonstrate your ability to lead and provide excellent service.
✨Be Ready for Situational Questions
Expect questions that ask how you'd handle specific situations, like managing a busy store or dealing with a difficult customer. Think of scenarios from your previous experience where you showcased your problem-solving skills and adaptability.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the opportunity. Plus, it aligns with the retail environment you'll be working in.
