At a Glance
- Tasks: Assist in running the store and support team management.
- Company: Join a growing family-owned business with 35 stores across Yorkshire.
- Benefits: Enjoy 5.6 weeks annual leave and a 12.5% discount after induction.
- Why this job: Be part of a dynamic team and enhance your retail skills.
- Qualifications: Retail experience preferred; supervisory experience is a bonus.
- Other info: Flexible hours with opportunities for training and career growth.
Overview
Yorkshire Trading Company, are a growing family owned run business with 35 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide.
Due to continued growth we have an opportunity for a Retail Store Supervisor to join the team in our Ripon Store.
The position is based on:
- 32 Hours over 4 days, to include some weekends on a rota basis
- The ideal candidate would benefit from being flexible as additional hours may be required at busy times
Responsibilities
- To assist the store manager in the day to day running of the store
- Deputise in the absence of the Store Manager (key holder)
- Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor
- Work on store displays / stock rotation and put away
- Keep up-to-date with all of our products, services and promotions
- Handle customer questions, complaints, and issues
- Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
- Contributes to the team effort by accomplishing related results as needed
- Cashing up duties as and when required
- Ensure pricing is correct
- Manage tidy time
- The list above is not exhaustive
Essential Skills
- The ideal candidate would ideally have previous supervisory / people management experience but this is not essential as training will be given, however some retail experience is required
- Knowledge of cashing up procedures would be advantageous
- Computer literate
- The desire to achieve and deliver high standards
If you’re passionate about people and sales then we would love to hear from you
Benefits
- 5.6 weeks annual leave (pro rata)
- 12.5% Discount after a 6 week induction period
- Work place pension scheme
Job Details
- Job Types: Part-time, Permanent
- Part-time hours: 32 Hours over 4 days, to include some weekends on a rota basis
- Salary: £12.46 per hour
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Store Supervisor employer: Yorkshire Trading Company Ltd
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Store Supervisor, you'll be managing a team and interacting with customers. Role-play common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. It shows that you respect the opportunity and are serious about joining the team at Yorkshire Trading Company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Store Supervisor role. Highlight any previous retail or supervisory experience, even if it’s just a small part of your job history. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for retail and people. Share why you’re excited about the opportunity at Yorkshire Trading Company and how you can contribute to our success. Keep it friendly and engaging!
Show Off Your Customer Service Skills: Since customer service is key in this role, make sure to include examples of how you've handled customer queries or complaints in the past. We love candidates who can demonstrate their ability to deliver great service and create a positive shopping experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Yorkshire Trading Company. Understand their values, products, and recent developments. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your People Skills
As a Store Supervisor, you'll be managing a team and interacting with customers daily. Prepare examples of how you've successfully handled team dynamics or resolved customer complaints in the past. This will demonstrate your ability to lead and provide excellent service.
✨Be Ready for Situational Questions
Expect questions that ask how you'd handle specific scenarios, like managing a busy store or dealing with a difficult customer. Think of relevant experiences beforehand and structure your answers using the STAR method (Situation, Task, Action, Result) to keep them clear and concise.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the role. Plus, it shows that you understand the retail environment and its expectations.