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For Companies At a Glance
- Tasks: Assist in running the store, manage staff, and deliver excellent customer service.
- Company: Join a growing family-owned business with a friendly atmosphere.
- Benefits: Enjoy 5.6 weeks annual leave, a discount, and a workplace pension.
- Why this job: Be part of a dynamic team and develop your leadership skills.
- Qualifications: Retail experience preferred; supervisory experience is a bonus but not essential.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
Overview
Yorkshire Trading Company is a growing family-owned business with 36 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide.
Due to continued growth we have an opportunity for a Retail Store Supervisor to join the team in our Buxton Store.
Hours
24 hours over 3 days, to include some weekends on a rota basis. The ideal candidate would benefit from being flexible as additional hours may be required at busy times.
Responsibilities
- To assist the store manager in the day to day running of the store
- Deputise in the absence of the Store Manager (key holder)
- Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor
- Work on store displays / stock rotation and put away
- Keep up-to-date with all of our products, services and promotions
- Handle customer questions, complaints, and issues
- Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
- Contributes to the team effort by accomplishing related results as needed
- Cashing up duties as and when required
- Ensure pricing is correct
- Manage tidy time
- The list above is not exhaustive
Essential Skills / Qualifications
- The ideal candidate would ideally have previous supervisory / people management experience but this is not essential as training will be given, however some retail experience is required
- Knowledge of cashing up procedures would be advantageous
- Computer literate
- The desire to achieve and deliver high standards
If you’re passionate about people and sales then we would love to hear from you
Benefits
- 5.6 weeks annual leave (pro rata)
- 12.5% Discount after a 6 week induction period
- Work place pension scheme
Job Types: Part-time, Permanent
Part-time hours:
- 24 Hours over 3 days, to include some weekends on a rota basis
Salary: £12.46 per hour
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Store Supervisor employer: Yorkshire Trading Company Ltd
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Store Supervisor, you'll be managing a team and interacting with customers. Think about examples from your past experiences where you've successfully handled customer queries or led a team. We want to see that you can deliver great service!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and professional. It shows that you respect the opportunity and are ready to represent the brand well. Plus, it gives a great first impression!
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're tech-savvy and keen to join our team. Don't miss out on this chance to shine!
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Store Supervisor role. Highlight any relevant retail experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so don’t be afraid to get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Yorkshire Trading Company. Understand their values, products, and recent developments. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your People Skills
As a Store Supervisor, you'll be managing a team and interacting with customers daily. Prepare examples of how you've successfully led a team or resolved customer issues in the past. Highlighting your people management experience will make you stand out.
✨Be Ready for Situational Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult customer or managing stock levels during busy periods. Practise your responses to these scenarios to demonstrate your problem-solving skills and ability to think on your feet.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the role you're applying for. Plus, it shows that you understand the retail environment and its expectations.
