At a Glance
- Tasks: Deliver top-notch customer service and maintain store standards while processing sales.
- Company: Join a family-owned business with a friendly atmosphere and multiple locations.
- Benefits: Enjoy 5.6 weeks annual leave, a pension scheme, and a generous staff discount.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Be part of a dynamic team and enhance your retail skills in a supportive environment.
- Qualifications: Retail experience is a plus, but training is provided for all enthusiastic applicants.
The predicted salary is between 10 - 12 £ per hour.
Yorkshire Trading Company are a family owned and run business with 36 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide. We now have an opportunity for an additional 2 recruits to the sales assistant team in our Catterick store. The positions offered are: 16 hours over 4 days to include weekends on a rota basis and may include some early mornings. Our goal is to provide high class customer service and to increase the company’s growth and revenue through sales maximisation.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers’ needs and wants
- Welcome and greet customers
- Process sales through our Epos till system - Training given
- Actively involved in receiving deliveries
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
Requirements
- Previous retail experience would be beneficial but is not essential as training will be given
- Basic understanding of sales principles and customer service practices
- Good communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident and engaging personality
Benefits
- 5.6 weeks annual leave pro rata
- Work place pension scheme
- 12.5% Discount at YTC Stores after a successful 6 week induction period
- Pay rates (per hour): Age 21+ £12.21, 18-20 £10.00, 16-17 £7.55
Sales Assistant employer: Yorkshire Trading Company Ltd
Yorkshire Trading Company is an excellent employer that values its employees as part of a close-knit family business. With a strong focus on customer service and employee development, staff enjoy a supportive work culture, competitive pay rates, and generous benefits including annual leave and store discounts. Working in our Catterick store offers the unique advantage of being part of a dynamic team dedicated to growth and community engagement.
Contact Details:
Yorkshire Trading Company Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing high-class service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look presentable and professional. It shows that you respect the opportunity and are serious about joining their team. Plus, it gives a great first impression!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows that you’re keen to join the Yorkshire Trading Company family.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and engaging personality shine through. We want to see the real you, so don’t be afraid to show us how you connect with customers and make their shopping experience enjoyable.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience or skills that align with our focus on customer service and sales maximisation. This will help us see why you’d be a great fit for our team!
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Yorkshire Trading Company family!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products Yorkshire Trading Company offers. Being able to discuss specific items and their features will show your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Whether it’s a retail job or another role, be ready to share how you handled customer needs and ensured satisfaction.
✨Practice Common Interview Questions
Prepare for typical interview questions like 'How would you handle a difficult customer?' or 'What does good customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
Make sure to dress smartly for your interview. A neat appearance reflects your professionalism and respect for the opportunity. Aim for a friendly yet polished look that aligns with the company’s values.
