Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service and maintain a vibrant store atmosphere.
- Company: Join a family-owned business with a strong community presence.
- Benefits: Enjoy generous annual leave, a pension scheme, and exclusive store discounts.
- Why this job: Be part of a dynamic team and enhance your retail skills while making customers smile.
- Qualifications: No prior experience needed; just bring your friendly and engaging personality!
- Other info: Flexible hours with opportunities for growth in a supportive environment.
Yorkshire Trading Company is a family‑owned business with 35 stores across Yorkshire, Lincolnshire, and the North East. We operate a busy e‑commerce operation and host outdoor events, trading nationwide.
We now have an opportunity to add a Sales Assistant to our Barnard Castle store.
Position: 16 hours over 4 days, including weekends on a rota basis and may include some early mornings.
Our goal: provide high‑class customer service and increase the company’s growth and revenue through sales maximisation.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service.
- Maintain outstanding store condition and visual merchandising standards.
- Maintain a fully stocked store.
- Ascertain customers’ needs and wants.
- Welcome and greet customers.
- Process sales through the E‑POS till system (training given).
- Actively involved in receiving deliveries.
- Keep up to date with product information.
- Accurately describe product features and benefits.
- Follow all company policies and procedures.
Requirements
- Previous retail experience would be beneficial but is not essential as training will be given.
- Basic understanding of sales principles and customer service practices.
- Good communication and interpersonal skills.
- Customer service focus.
- Friendly, helpful, confident, and engaging personality.
Benefits
- 5.6 weeks annual leave pro‑rata.
- Workplace pension scheme.
- 12.5% discount at YTC Stores after a successful 6‑week induction period.
Pay rates (per hour)
- Age 21+ – £12.21
- 18‑20 – £10.00
- 16‑17 – £7.55
#J-18808-Ljbffr
Sales Assistant employer: Yorkshire Trading Company Ltd
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Yorkshire Trading Company. Understand their values, products, and what makes them tick. This will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing high-class service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. A good first impression can go a long way, especially in retail where appearance matters.
✨Tip Number 4
Don't forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and engaging personality shine through. We want to see the real you, so don’t be afraid to show us how you connect with customers and make their shopping experience enjoyable.
Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience or skills that align with our goal of providing high-class customer service and maximising sales. It’s all about showing us why you’re the perfect fit!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see your qualifications and enthusiasm for the role. Avoid fluff and focus on what makes you a great candidate.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen to join our team at Yorkshire Trading Company!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products Yorkshire Trading Company offers. Being able to discuss specific items and their features will show your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to meet the company's goal of high-class customer service.
✨Practice Your Communication
Since good communication is key for this role, practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable discussing your skills and how they relate to the Sales Assistant position.
✨Be Ready for Situational Questions
Expect questions that ask how you would handle specific scenarios in the store, like dealing with an unhappy customer or managing stock levels. Think through your responses ahead of time so you can convey your problem-solving skills effectively during the interview.
