At a Glance
- Tasks: Deliver top-notch customer service and maintain store standards while processing sales.
- Company: Join a family-owned business with a friendly atmosphere and multiple locations.
- Benefits: Enjoy 5.6 weeks annual leave, a pension scheme, and a generous staff discount.
- Why this job: Be part of a dynamic team and enhance your retail skills in a supportive environment.
- Qualifications: Retail experience is a plus, but a positive attitude and good communication are key.
- Other info: Flexible hours with opportunities for growth and development.
Overview
Yorkshire Trading Company are a family owned and run business with 36 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide.
We now have an opportunity for an additional recruits to the sales assistant team in our Pickering store.
The positions offered are: 16 hours over 4 days to include weekends on a rota basis and may include some early mornings
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers’ needs and wants
- Welcome and greet customers
- Process sales through our Epos till system – Training given
- Actively involved in receiving deliveries
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
Requirements
- Previous retail experience would be beneficial but is not essential as training will be given
- Basic understanding of sales principles and customer service practices
- Good communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident and engaging personality
Benefits
- 5.6 weeks annual leave pro rata
- Work place pension scheme
- 12.5% Discount at YTC Stores after a successful 6 week induction period
Pay rates (per hour)
- Age 21+ £12.21
- 18-20 £10.00
- 16-17 £7.55
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Sales Assistant employer: Yorkshire Trading Company Ltd
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing high-class customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look presentable and professional. It shows that you respect the opportunity and are serious about joining their team. Plus, it gives a great first impression!
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us. Head over to our site, fill out your application, and let us know why you’d be a fantastic fit for the Sales Assistant role. We can’t wait to hear from you!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us how friendly and engaging you can be. Remember, we’re all about high-class customer service!
Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience or skills that match what we’re looking for, even if it’s from a different field. We appreciate a good fit for our team!
Be Clear and Concise: Keep your application clear and to the point. We love a well-structured application that’s easy to read. Use bullet points if you need to, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products sold at Yorkshire Trading Company. Being able to discuss specific items and their features will show your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Be ready to share these stories during the interview, as they’ll demonstrate your ability to meet the company’s goal of high-class customer satisfaction.
✨Practice Your Communication
Since good communication is key for a Sales Assistant role, practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable discussing your skills and how they relate to the job.
✨Be Ready for Teamwork Questions
As a family-owned business, teamwork is likely important at Yorkshire Trading Company. Prepare to discuss how you work well in a team setting, perhaps by sharing a time when you collaborated successfully with others to achieve a common goal.