At a Glance
- Tasks: Deliver top-notch customer service and maintain store standards while processing sales.
- Company: Join a family-owned business with a friendly atmosphere and multiple locations.
- Benefits: Enjoy 5.6 weeks annual leave, a pension scheme, and a generous staff discount.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Be part of a dynamic team and enhance your retail skills in a supportive environment.
- Qualifications: Retail experience is a plus, but a positive attitude and good communication are key.
Job description
Yorkshire Trading Company are a family owned and run business with 35 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide.
We now have an opportunity for an additional recruit to the sales assistant team in our Sleaford store.
The position offered is: 16 hours over 4 days to include weekends on a rota basis and may include some early mornings.
Our goal is to provide high class customer service and to increase the company’s growth and revenue through sales maximisation.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers’ needs and wants
- Welcome and greet customers
- Process sales through our Epos till system - Training given
- Actively involved in receiving deliveries
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
Requirements
- Previous retail experience would be beneficial but is not essential as training will be given
- Basic understanding of sales principles and customer service practices
- Good communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident and engaging personality
Benefits
- 5.6 weeks annual leave pro rata
- Work place pension scheme
- 12.5% Discount at YTC Stores after a successful 6 week induction period
Pay rates (per hour)
- Age 21+ £12.21
- 18-20 £10.00
- 16-17 £7.55
Sales Assistant in Sleaford employer: Yorkshire Trading Company Ltd
Yorkshire Trading Company is an excellent employer that values its employees and fosters a supportive work culture. With a focus on high-class customer service, we offer comprehensive training and development opportunities to help you grow in your role as a Sales Assistant. Enjoy benefits such as generous annual leave, a workplace pension scheme, and a staff discount after your induction, all while being part of a friendly, family-run business in the heart of Sleaford.
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Sleaford
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Yorkshire Trading Company. Understand their values, products, and what makes them tick. This will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories during the interview!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable when you come in for your interview. It shows that you respect the opportunity and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Assistant in Sleaford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and engaging personality shine through. We want to see the real you, so don’t be afraid to show us how you connect with customers and make their shopping experience enjoyable.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience or skills that align with our goal of providing high-class customer service. It’s all about showing us why you’d be a great fit for our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key skills and experiences – it makes it easier for us to see what you bring to the table.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen and ready to join the Yorkshire Trading Company family!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Understand what makes great service and be ready to share examples of how you've provided excellent service in the past, even if it's from a different context.
✨Show Off Your Communication Skills
Since good communication is key for a Sales Assistant role, practice speaking clearly and confidently. You might want to prepare a few scenarios where you successfully interacted with customers or resolved issues.
✨Familiarise Yourself with the Products
Take some time to research the types of products Yorkshire Trading Company offers. Being able to discuss specific items and their features during the interview will show your enthusiasm and readiness to engage with customers.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview. This could involve greeting a customer or handling a complaint. Practising these situations can help you feel more comfortable and demonstrate your ability to provide high-class customer service.
