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For Companies At a Glance
- Tasks: Deliver excellent customer service and maintain a vibrant store environment.
- Company: Join a family-owned business with a strong community presence.
- Benefits: Enjoy 5.6 weeks annual leave, a pension scheme, and a generous staff discount.
- Why this job: Be part of a friendly team and gain valuable retail experience.
- Qualifications: No prior experience needed; just bring your enthusiasm and communication skills.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
Overview
Yorkshire Trading Company are a family owned and run business with 35 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide.
We now have an opportunity for an additional recruit to the sales assistant team in our Catterick store.
The position offered is: 16 hours over 4 days to include weekends on a rota basis and may include some early mornings.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers’ needs and wants
- Welcome and greet customers
- Process sales through our Epos till system – Training given
- Actively involved in receiving deliveries
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
Requirements
- Previous retail experience would be beneficial but is not essential as training will be given
- Basic understanding of sales principles and customer service practices
- Good communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident and engaging personality
Benefits
- 5.6 weeks annual leave pro rata
- Work place pension scheme
- 12.5% Discount at YTC Stores after a successful 6 week induction period
Pay rates
- Age 21+: £12.21 per hour
- 18-20: £10.00 per hour
- 16-17: £7.55 per hour
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Sales Assistant employer: Yorkshire Trading Company Ltd
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about ensuring high levels of customer satisfaction, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look presentable and professional. It shows that you respect the opportunity and are ready to represent the brand well. Plus, it’ll give you a confidence boost!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and engaging personality shine through. We want to see the real you, so don’t be afraid to show us how you connect with customers and make their shopping experience enjoyable.
Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience or skills that match the job description, even if it’s from a different field. We love seeing how your unique background can bring something special to our team!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications and enthusiasm for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products sold at Yorkshire Trading Company. Being able to discuss specific items and their features will show your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Whether it’s a retail job or any other role, be ready to share how you handled customer needs and ensured satisfaction.
✨Practice Your Communication
Since good communication is key for this role, practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable expressing yourself.
✨Be Ready for Situational Questions
Prepare for questions that ask how you would handle specific situations, like dealing with a difficult customer or managing stock levels. Think through your responses and keep them focused on maintaining high customer satisfaction.
