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For Companies At a Glance
- Tasks: Deliver top-notch customer service and maintain a vibrant store atmosphere.
- Company: Join a family-owned business with a strong community presence.
- Benefits: Enjoy generous annual leave, a pension scheme, and exclusive store discounts.
- Why this job: Be part of a dynamic team and enhance your retail skills while making customers smile.
- Qualifications: Retail experience is a plus, but a friendly attitude is what we value most.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
Overview
Yorkshire Trading Company are a family owned and run business with 35 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide. We now have an opportunity for 2 additional recruits to the sales assistant team in our Otley store. The positions offered are: 16 hours over 4 days to include weekends on a rota basis and may include some early mornings. Our goal is to provide high class customer service and to increase the company’s growth and revenue through sales maximisation.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers’ needs and wants
- Welcome and greet customers
- Process sales through our Epos till system – Training given
- Actively involved in receiving deliveries
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
Requirements
- Previous retail experience would be beneficial but is not essential as training will be given
- Basic understanding of sales principles and customer service practices
- Good communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident and engaging personality
Benefits
- 5.6 weeks annual leave pro rata
- Work place pension scheme
- 12.5% Discount at YTC Stores after a successful 6 week induction period
Pay rates (per hour)
- Age 21+ £12.21
- 18-20 £10.00
- 16-17 £7.55
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Sales Assistant employer: Yorkshire Trading Company Ltd
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing high-class service, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories during your chat with us!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look presentable and ready to work in a retail environment. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re tech-savvy and comfortable with the digital side of things, which is super important in today’s retail world.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and engaging in your tone. Remember, we’re looking for someone who can connect with our customers just as much as they can with us.
Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience or skills that match what we’re looking for, even if it’s not directly from retail. Show us how your background can contribute to our goal of high-class customer service!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, especially when it comes to understanding your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Yorkshire Trading Company and what we stand for!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Understand what makes great service and be ready to share examples of how you've provided excellent service in the past, even if it's from a different context.
✨Show Off Your Communication Skills
Since good communication is key for a Sales Assistant role, practice speaking clearly and confidently. You might want to prepare a few scenarios where you successfully engaged with customers or resolved issues, as this will showcase your interpersonal skills.
✨Familiarise Yourself with the Products
Take some time to research the types of products Yorkshire Trading Company offers. Being knowledgeable about their offerings will not only impress the interviewer but also help you answer questions about product features and benefits effectively.
✨Be Ready for Role-Play Scenarios
Interviews for sales positions often include role-play exercises. Prepare yourself to demonstrate how you would handle a customer interaction. Think about how you would greet a customer, ascertain their needs, and suggest products that meet those needs.
