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For Companies At a Glance
- Tasks: Deliver top-notch customer service and maintain a vibrant store atmosphere.
- Company: Join a family-owned business with a strong community presence.
- Benefits: Enjoy generous annual leave, a pension scheme, and exclusive store discounts.
- Why this job: Be part of a dynamic team and enhance your retail skills while making customers smile.
- Qualifications: Retail experience is a plus, but a friendly attitude is what we value most.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
Overview
Yorkshire Trading Company are a family owned and run business with 35 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide.
We now have an opportunity for an additional recruit to the sales assistant team in our Penrith store.
The position offered is: 16 hours over 4 days to include weekends on a rota basis and may include some early mornings
Our goal is to provide high class customer service and to increase the company’s growth and revenue through sales maximisation
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers’ needs and wants
- Welcome and greet customers
- Process sales through our Epos till system – Training given
- Actively involved in receiving deliveries
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
Requirements
- Previous retail experience would be beneficial but is not essential as training will be given
- Basic understanding of sales principles and customer service practices
- Good communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident and engaging personality
Benefits
- 5.6 weeks annual leave pro rata
- Work place pension scheme
- 12.5% Discount at YTC Stores after a successful 6 week induction period
Pay rates (per hour)
- Age 21+: £12.21
- Age 18-20: £10.00
- Age 16-17: £7.55
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Sales Assistant employer: Yorkshire Trading Company Ltd
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing high-class customer service, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories during your chat with us!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look presentable and professional. It shows that you respect the opportunity and are ready to represent Yorkshire Trading Company well.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It’s a nice touch and keeps you fresh in our minds as we make our decision. Plus, it shows you’re keen on the role!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love friendly and engaging people, so don’t be afraid to show us who you are. A little bit of charm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or sales principles. This shows us you’ve done your homework and are genuinely interested!
Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we want to see your qualifications without wading through too much text!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick – just a few clicks and you’re done!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products sold at Yorkshire Trading Company. Being able to discuss specific items and their features will show your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Whether it’s a retail job or another role, be ready to share how you handled customer needs and ensured satisfaction.
✨Practice Common Interview Questions
Prepare for typical interview questions like 'How would you handle a difficult customer?' or 'What does good customer service mean to you?'. Practising your responses will help you feel more confident during the actual interview.
✨Dress the Part
Make sure to dress smartly for your interview. A neat appearance reflects your professionalism and respect for the company. Aim for a friendly yet polished look that aligns with the retail environment.
