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For Companies At a Glance
- Tasks: Deliver top-notch customer service and maintain a vibrant store atmosphere.
- Company: Join a family-owned business with a strong community presence.
- Benefits: Enjoy generous annual leave, a pension scheme, and exclusive store discounts.
- Why this job: Be part of a dynamic team and enhance your retail skills while having fun.
- Qualifications: No experience needed; just bring your friendly personality and eagerness to learn.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
Overview
Yorkshire Trading Company are a family owned and run business with 35 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide. We now have an opportunity for an additional 2 recruits to the sales assistant team in our Richmond store. The positions offered are: 16 hours over 4 days to include weekends on a rota basis and may include some early mornings. Our goal is to provide high class customer service and to increase the company’s growth and revenue through sales maximisation.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers’ needs and wants
- Welcome and greet customers
- Process sales through our Epos till system – Training given
- Actively involved in receiving deliveries
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
Requirements
- Previous retail experience would be beneficial but is not essential as training will be given
- Basic understanding of sales principles and customer service practices
- Good communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident and engaging personality
Benefits
- 5.6 weeks annual leave pro rata
- Work place pension scheme
- 12.5% Discount at YTC Stores after a successful 6 week induction period
Pay rates
- Age 21+ £12.21
- 18-20 £10.00
- 16-17 £7.55
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Sales Assistant employer: Yorkshire Trading Company Ltd
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing high-class service, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories during the interview!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. First impressions matter, and we want to see that you take pride in your appearance, just like you would when serving customers in-store.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds. Plus, it’s a great way to reiterate your interest in joining the Yorkshire Trading Company team!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and engaging in your tone. Remember, we’re all about high-class customer service, so showing us your customer-focused attitude is key.
Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience or skills that match what we’re looking for, even if it’s not directly from retail. We appreciate a good fit, so show us why you’d be a great addition to our team!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if needed to make it easy for us to read. We want to quickly see how you meet our requirements and what you can bring to the table!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Think about how you would handle different customer scenarios and be ready to share examples of how you've provided excellent service in the past, even if it's from a different context.
✨Show Off Your Communication Skills
Since good communication is key for a Sales Assistant role, practice speaking clearly and confidently. You might want to prepare a few questions to ask the interviewer about the company or the role, showing that you're engaged and interested.
✨Familiarise Yourself with the Products
Take some time to research Yorkshire Trading Company and their product range. Being able to discuss specific products and their features during the interview will demonstrate your enthusiasm and readiness to contribute to the team.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well.
