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For Companies At a Glance
- Tasks: Deliver excellent customer service and maintain a vibrant store environment.
- Company: Join a family-owned business with a strong community presence.
- Benefits: Enjoy 5.6 weeks annual leave, a pension scheme, and a generous staff discount.
- Why this job: Be part of a friendly team and gain valuable retail experience.
- Qualifications: No prior experience needed; just bring your positive attitude and communication skills.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
Overview
Yorkshire Trading Company are a family owned and run business with 35 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide.
We now have an opportunity for an additional recruit to the sales assistant team in our Northallerton store.
The position offered is 16 hours over 4 days to include weekends on a rota basis and may include some early mornings.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers’ needs and wants
- Welcome and greet customers
- Process sales through our Epos till system – Training given
- Actively involved in receiving deliveries
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
Requirements
- Previous retail experience would be beneficial but is not essential as training will be given
- Basic understanding of sales principles and customer service practices
- Good communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident and engaging personality
Benefits
- 5.6 weeks annual leave pro rata
- Work place pension scheme
- 12.5% Discount at YTC Stores after a successful 6 week induction period
Pay rates
- Age 21+: £12.21 per hour
- 18-20: £10.00 per hour
- 16-17: £7.55 per hour
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Sales Assistant employer: Yorkshire Trading Company Ltd
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about ensuring high levels of customer satisfaction, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories during the interview!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look presentable and professional. A smart appearance shows that you respect the opportunity and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love friendly and engaging people, so don’t be afraid to show us who you are. A little bit of charm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience or skills that match what we’re looking for, even if it’s from a different field. We appreciate effort and attention to detail!
Keep It Clear and Concise: We’re busy folks, so keep your application clear and to the point. Use simple language and avoid jargon. Make it easy for us to see why you’d be a great fit for our team at Yorkshire Trading Company.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products that Yorkshire Trading Company offers. Being able to discuss specific items and their features will show your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Whether it’s a retail job or any other role, be ready to share how you handled customer needs and ensured satisfaction.
✨Practice Common Interview Questions
Prepare for typical interview questions such as 'How would you handle a difficult customer?' or 'What does good customer service mean to you?'. Practising your responses will help you feel more confident during the actual interview.
✨Dress the Part
Make sure to dress smartly for your interview. A neat appearance reflects your professionalism and respect for the company. Aim for a friendly yet polished look that aligns with the retail environment.
