At a Glance
- Tasks: Deliver top-notch customer service and maintain a vibrant store atmosphere.
- Company: Join a family-owned business with a strong community presence.
- Benefits: Enjoy generous annual leave, a pension scheme, and exclusive store discounts.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a dynamic team and enhance your retail skills while engaging with customers.
- Qualifications: No prior experience needed; just bring your friendly and confident personality!
Yorkshire Trading Company are a family owned and run business with 36 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide.
We now have an opportunity for an additional 6 recruits to the sales assistant team in our Hexham store.
The position offered is: 16 hours over 4 days to include weekends on a rota basis and may include some early mornings.
Our goal is to provide high class customer service and to increase the company’s growth and revenue through sales maximisation.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers’ needs and wants
- Welcome and greet customers
- Process sales through our Epos till system – Training given
- Actively involved in receiving deliveries
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
Requirements
- Previous retail experience would be beneficial but is not essential as training will be given
- Basic understanding of sales principles and customer service practices
- Good communication and interpersonal skills
Sales Assistant in Hexham employer: Yorkshire Trading Company Ltd
Yorkshire Trading Company is an excellent employer that values its employees as part of the family, offering a supportive work culture and opportunities for personal growth within a thriving retail environment. With competitive pay rates, generous annual leave, and a staff discount after a successful induction, working at our Hexham store not only provides meaningful employment but also fosters a sense of community and teamwork among colleagues.
Contact Details:
Yorkshire Trading Company Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Hexham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about ensuring high levels of customer satisfaction, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories during your chat with us!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look presentable and ready to work in retail. A friendly and approachable appearance can make a great first impression, so let your personality shine through!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm for the position and keeps you fresh in our minds. Plus, it’s a nice touch that we really appreciate!
We think you need these skills to ace Sales Assistant in Hexham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and engaging personality shine through. We want to see the real you, so don’t be afraid to show us how you can connect with customers!
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience or skills that match the job description, even if it’s from a different field. We love seeing how your unique background can bring value to our team!
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Keep your application straightforward and to the point. Use bullet points if needed to make it easy for us to read and understand your qualifications.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know the Company
Before your interview, take some time to research Yorkshire Trading Company. Understand their values, products, and what makes them unique in the retail space. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer satisfaction, think of specific examples from your past experiences where you provided excellent service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer.
✨Practice Common Interview Questions
Prepare for typical interview questions like 'How would you handle an unhappy customer?' or 'What do you think makes great customer service?' Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress the Part
Even though it's a retail position, first impressions matter! Dress smartly and appropriately for the interview. This shows that you respect the opportunity and are serious about the role. Plus, it gives you a confidence boost!
