At a Glance
- Tasks: Assist in running the store, manage staff, and deliver excellent customer service.
- Company: Join a growing family-owned business with a friendly atmosphere.
- Benefits: Enjoy 5.6 weeks annual leave, a discount, and a pension scheme.
- Why this job: Be part of a dynamic team and develop your leadership skills.
- Qualifications: Retail experience preferred; supervisory skills are a bonus but not essential.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
The predicted salary is between 25000 - 26000 £ per year.
Yorkshire Trading Company is a growing family-owned business with 36 stores throughout Yorkshire, Lincolnshire & the North East, a busy ecommerce operation, and Outdoor Events teams who trade nationwide. Due to continued growth, we have an opportunity for a Retail Store Supervisor to join the team in our Otley Store.
Position details: 32 hours over 4 days, to include some weekends on a rota basis. The ideal candidate would benefit from being flexible as additional hours may be required at busy times.
Duties:
- Assist the store manager in the day-to-day running of the store.
- Deputise in the absence of the Store Manager (key holder).
- Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor.
- Work on store displays, stock rotation, and put away.
- Keep up-to-date with all of our products, services, and promotions.
- Handle customer questions, complaints, and issues.
- Direct customers by escorting them to racks and counters, suggesting items, and delivering great traditional customer service.
- Contribute to the team effort by accomplishing related results as needed.
- Cash up duties as and when required.
- Ensure pricing is correct.
- Manage tidy time.
Essential Skills:
- Previous supervisory/people management experience is desirable but not essential; training will be given.
- Some retail experience required.
- Knowledge of cashing up procedures would be advantageous.
- Computer literate.
- The desire to achieve and deliver high standards.
Benefits:
- 5.6 weeks annual leave (pro rata).
- 12.5% discount after a 6-week induction period.
- Workplace pension scheme.
Job Types: Part-time, Permanent
Salary: £12.46 per hour
Store Supervisor in Otley employer: Yorkshire Trading Company Ltd
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor in Otley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of Store Supervisor. Highlight your people management skills and any retail experience you have.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, if you’re keen on the role, don’t hesitate to apply through our website for a smoother process!
We think you need these skills to ace Store Supervisor in Otley
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Store Supervisor role. Highlight any relevant experience you have, especially in retail or supervisory positions. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Yorkshire Trading Company. Understand their values, products, and recent developments. This will not only show your interest but also help you tailor your answers to align with their goals.
✨Showcase Your People Skills
As a Store Supervisor, you'll be managing a team and interacting with customers daily. Prepare examples of how you've successfully led a team or resolved customer issues in the past. Highlighting your people management experience will set you apart.
✨Be Ready for Situational Questions
Expect questions that ask how you'd handle specific situations, like dealing with a difficult customer or managing stock levels during busy periods. Think of scenarios from your previous roles and how you navigated them successfully.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the retail environment. This shows that you take the opportunity seriously and understand the importance of representing the brand well.