At a Glance
- Tasks: Support the store manager and lead a team to deliver excellent customer service.
- Company: Join a growing family-owned business with a friendly atmosphere.
- Benefits: Enjoy 5.6 weeks annual leave, a discount, and a pension scheme.
- Other info: Flexible hours and opportunities for growth in a supportive environment.
- Why this job: Be part of a dynamic team and make a real impact in retail.
- Qualifications: Retail experience preferred; supervisory skills are a plus but training is provided.
The predicted salary is between 12 - 12 € per hour.
Yorkshire Trading Company is a growing family‑owned business with 36 stores in Yorkshire, Lincolnshire and the North East, a busy e‑commerce operation and outdoor events teams that trade nationwide. We’re looking for a Retail Store Supervisor to join our team in the Berwick Store.
Position Details
- Part‑time, permanent; 32 hours over 4 days, including some weekends on a rota basis.
- Additional hours may be required at busy times; flexibility is an advantage.
Responsibilities
- Assist the store manager in the day‑to‑day running of the store.
- Deputise in the absence of the Store Manager (key holder).
- Support management and training of retail colleagues, including cashiers and the replenishment team on the shop floor.
- Work on store displays, stock rotation, and put‑away.
- Keep up‑to‑date with all products, services and promotions.
- Handle customer questions, complaints and issues.
- Direct customers by escorting them to racks and counters, suggesting items and delivering great traditional customer service.
- Contribute to the team effort by accomplishing related results as needed.
- Perform cashing‑up duties when required.
- Ensure pricing is correct.
- Maintain tidy store environment.
- Assist in any other duties as required.
Essential Skills
- Previous supervisory or people‑management experience (not essential, training provided); some retail experience required.
- Knowledge of cashing‑up procedures advantageous.
- Computer literate.
- Desire to achieve and deliver high standards.
Benefits
- 5.6 weeks annual leave (pro‑rata).
- 12.5% discount after a 6‑week induction period.
- Workplace pension scheme.
- Salary £12.46 per hour.
If you’re passionate about people and sales then we would love to hear from you.
Store Supervisor in Northumberland employer: Yorkshire Trading Company Ltd
Yorkshire Trading Company is an excellent employer that values its employees and fosters a supportive work culture. With a focus on personal development, the company offers training opportunities for growth within the retail sector, alongside competitive benefits such as generous annual leave and employee discounts. Working in the Berwick Store not only provides a chance to be part of a family-owned business but also allows you to engage with the local community while delivering exceptional customer service.
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor in Northumberland
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Store Supervisor, you'll be managing a team and interacting with customers. Role-play common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to our careers page and submit your application directly. It’s a great way to ensure your application gets noticed!
We think you need these skills to ace Store Supervisor in Northumberland
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially any supervisory roles or retail experience. We love seeing how your background aligns with what we’re looking for in a Store Supervisor.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Yorkshire Trading Company. Understand their values, products, and what makes them unique in the retail space. This will not only impress the interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your People Skills
As a Store Supervisor, you'll be managing a team and interacting with customers daily. Be ready to share examples of how you've successfully led a team or resolved customer issues in the past. Highlighting your people management experience will show that you're a great fit for the role.
✨Demonstrate Flexibility and Adaptability
Since the role requires working on weekends and possibly taking on extra hours, it's important to convey your willingness to be flexible. Share instances where you've adapted to changing circumstances or taken on additional responsibilities in previous roles.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and expectations for the Store Supervisor role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
