Store Supervisor in Grantham

Job description

Yorkshire Trading Company is a growing family‑owned business with 35 stores across Yorkshire, Lincolnshire & the North East, a busy ecommerce operation, and Outdoor Events teams that operate nationwide.

Position Details

The Retail Store Supervisor will work part‑time in our Grantham store, 32 hours over 4 days, including some weekends on a rota basis. Additional hours may be required during busy periods.

Responsibilities

• Assist the store manager with the day‑to‑day running of the store.
• Deputise in the absence of the Store Manager (key holder).
• Support the management and training of retail colleagues, including cashiers and the replenishment team on the shop floor.
• Work on store displays, stock rotation and put away.
• Keep up‑to‑date with all products, services and promotions.
• Handle customer questions, complaints and issues.
• Direct customers by escorting them to racks and counters, suggesting items and delivering great traditional customer service.
• Contribute to the team effort by accomplishing related results as needed.
• Perform cashing up duties as and when required.
• Ensure pricing is correct.
• Manage tidy time.
• Other related duties, not exhaustive.

Essential Skills

• Previous supervisory or people‑management experience is ideal but not essential; training will be provided. Some retail experience is required.
• Knowledge of cashing up procedures would be advantageous.
• Computer literate.
• Desire to achieve and deliver high standards.

Benefits

• 5.6 weeks annual leave (pro rata).
• 12.5% discount after a 6‑week induction period.
• Workplace pension scheme.

Job Types and Hours

Part‑time, Permanent. 32 hours over 4 days, to include some weekends on a rota basis.

Salary

£12.46 per hour.