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- Tasks: Support the store manager and lead a team to deliver excellent customer service.
- Company: Join a growing family-owned business with a friendly atmosphere.
- Benefits: Enjoy 5.6 weeks annual leave, a generous discount, and a pension scheme.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a dynamic team and make a real impact in retail.
- Qualifications: Previous supervisory experience is a plus, but training is provided.
The predicted salary is between 12 - 13 £ per hour.
Yorkshire Trading Company is a growing family-owned business with 36 stores throughout Yorkshire, Lincolnshire & the North East, a busy ecommerce operation, and Outdoor Events teams who trade nationwide. Due to continued growth, we have an opportunity for a Retail Store Supervisor to join the team in our Bourne Store.
Hours: 32 Hours over 4 days, to include some weekends on a rota basis.
Essential Information: The ideal candidate would benefit from being flexible as additional hours may be required at busy times.
Responsibilities:
- Assist the store manager in the day-to-day running of the store.
- Deputise in the absence of the Store Manager (key holder).
- Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor.
- Work on store displays / stock rotation and put away.
- Keep up-to-date with all of our products, services and promotions.
- Handle customer questions, complaints, and issues.
- Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service.
- Contribute to the team effort by accomplishing related results as needed.
- Cashing up duties as and when required.
- Ensure pricing is correct.
- Manage tidy time.
The list above is not exhaustive.
Qualifications:
- Previous supervisory / people management experience (training will be given if not).
- Knowledge of cashing up procedures would be advantageous.
- Computer literate.
- The desire to achieve and deliver high standards.
If you’re passionate about people and sales then we would love to hear from you.
Benefits:
- 5.6 weeks annual leave (pro rata).
- 12.5% Discount after a 6 week induction period.
- Workplace pension scheme.
Job Types: Part-time, Permanent
Salary: £12.91 per hour.
Store Supervisor in Bourne employer: Yorkshire Trading Company Ltd
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor in Bourne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Store Supervisor role and rehearse your responses. Focus on your previous experience in managing teams and delivering great customer service. We want you to feel confident when you walk into that interview!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, if you’re keen on this role, apply through our website for the best chance!
We think you need these skills to ace Store Supervisor in Bourne
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers and being part of our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially any supervisory roles or customer service skills. We love seeing how your background aligns with what we do at Yorkshire Trading Company!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Yorkshire Trading Company. Understand their values, products, and recent developments. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll be expected to manage and train colleagues. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. This will demonstrate your capability to step up in the absence of the Store Manager.
✨Customer Service is Key
Since delivering great customer service is crucial for this role, think of specific instances where you've gone above and beyond for a customer. Be ready to discuss how you would handle complaints or difficult situations, showcasing your problem-solving skills.
✨Be Ready for Practical Questions
Expect questions related to cashing up procedures and stock management. Brush up on these topics and be prepared to discuss how you would ensure accuracy and efficiency in these areas. Showing that you’re computer literate and familiar with retail operations will give you an edge.