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- Tasks: Assist in running the store, manage staff, and deliver excellent customer service.
- Company: Join a growing family-owned business with a friendly atmosphere.
- Benefits: Enjoy 5.6 weeks annual leave, a discount, and a pension scheme.
- Why this job: Be part of a dynamic team and develop your leadership skills.
- Qualifications: Retail experience preferred; supervisory experience is a bonus but not essential.
- Other info: Flexible part-time hours with opportunities for growth.
The predicted salary is between 12 - 16 £ per hour.
Yorkshire Trading Company is a growing family-owned business with 35 stores throughout Yorkshire, Lincolnshire & the North East, a busy ecommerce operation, and Outdoor Events teams who trade nationwide. Due to continued growth, we have an opportunity for a Retail Store Supervisor to join the team in our Berwick Store.
Working Hours: 32 hours over 4 days, to include some weekends on a rota basis.
Responsibilities:
- Assist the store manager in the day-to-day running of the store.
- Deputise in the absence of the Store Manager (key holder).
- Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor.
- Work on store displays, stock rotation, and put away.
- Keep up-to-date with all of our products, services, and promotions.
- Handle customer questions, complaints, and issues.
- Direct customers by escorting them to racks and counters, suggesting items, and delivering great, traditional customer service.
- Contribute to the team effort by accomplishing related results as needed.
- Cashing up duties as and when required.
- Ensure pricing is correct.
- Manage tidy time.
The list above is not exhaustive.
Essential Skills:
- Previous supervisory/people management experience is ideal but not essential as training will be given; however, some retail experience is required.
- Knowledge of cashing up procedures would be advantageous.
- Computer literate.
- The desire to achieve and deliver high standards.
Benefits:
- 5.6 weeks annual leave (pro rata).
- 12.5% discount after a 6-week induction period.
- Workplace pension scheme.
If you’re passionate about people and sales, then we would love to hear from you.
Employment Details:
- Job Types: Part-time, Permanent.
- Salary: £12.46 per hour.
Store Supervisor in Berwick-Upon-Tweed employer: Yorkshire Trading Company Ltd
Contact Detail:
Yorkshire Trading Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor in Berwick-Upon-Tweed
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Trading Company. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Store Supervisor, you'll be dealing with customers daily. Think of examples from your past experiences where you've handled complaints or provided excellent service. This will help you shine during the interview.
✨Tip Number 3
Show off your leadership potential! Even if you haven't been a supervisor before, think about times when you've led a project or helped train someone. Share these stories to demonstrate your ability to manage and motivate a team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and enthusiasm, which are key traits for a role like this. Don't miss out!
We think you need these skills to ace Store Supervisor in Berwick-Upon-Tweed
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you’re genuinely excited about the opportunity to work with us at Yorkshire Trading Company!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially any supervisory roles or retail experience. We love seeing how your skills align with what we’re looking for in a Store Supervisor.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Yorkshire Trading Company Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Yorkshire Trading Company. Familiarise yourself with their products, services, and any recent news. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your People Skills
As a Store Supervisor, you'll be managing a team and interacting with customers daily. Prepare examples of how you've successfully handled team dynamics or resolved customer issues in the past. This will demonstrate your ability to lead and provide excellent service.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the retail environment. A neat appearance shows that you take the opportunity seriously and understand the importance of representing the brand well.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the store's culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if this is the right fit for you.