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For Companies At a Glance
- Tasks: Manage contracts and ensure smooth operations across the Midlands while traveling to client sites.
- Company: Join a rapidly growing service sector business based near Rotherham, South Yorkshire.
- Benefits: Earn £30,000 - £35,000, enjoy a company car, laptop, mobile, and 20 days holiday.
- Why this job: Great opportunity for growth with excellent onboarding and a chance to develop your career.
- Qualifications: Ideal for graduates with some experience, strong communication skills, and a valid driving license.
- Other info: Work 45 hours a week with some bank holidays; potential for progression to Contract Manager.
The predicted salary is between 30000 - 35000 £ per year.
Job Description
Contract Support Manager – to cover the Midlands
Yorkshire Talent Partners are recruiting for a service sector business who have their Head Office on the outskirts of Rotherham, South Yorkshire. As a business, they are growing year on year and have a strong growth plan for the next 5 years. This growth plan includes the recruitment of various new people including a Contract Support Manager, to work under the Contracts Director and cover clients within the Midlands region, spending around 80% of the time travelling between sites and the rest working between home and the Rotherham office.
Working with an existing portfolio of contracts/clients, the Contract Support Manager will be required to travel to meet with both the clients and business colleagues to ensure the smooth running of your region. This is an excellent opportunity for someone who is commercially aware, has a full driving licence, is comfortable commuting daily, and can work comfortably on MS Office. The ideal candidate will live within the Midlands region.
The benefits of the Contract Support Manager include:
- £30,000 – £35,000 depending on experience
- Discretionary annual bonus
- Laptop, mobile
- Company car
- 45 hours per week, some bank holidays to work with time back in lieu
- 20 days holiday
Duties of the Contract Support Manager include:
- Conduct assignment surveys and risk assessments
- Maintain accurate documentation and records using Microsoft Office
- Agree assignment instructions with the client including the Service Level Agreement and review annually thereafter
- Complete Practice vs Procedures (PVP) audits to ensure any operational drift is identified and addressed
- Complete surveys of all customer sites
- Complete site key checks
- Dealing with Health & Safety reports and RIDDOR
- Prepare summaries and KPI’s for specific sites as specified in the Service Level Agreement and present to customers
- Ensure compliance with relevant regulations and company policies
- Manage a large team of staff based across multiple sites
The ideal Contract Support Manager will:
- Have excellent customer service and communication skills, both over the phone and face to face
- Have man management experience
- Have a valid driving license for site visits and client meetings in and around the Midlands
- Have the ability to work from the Rotherham office as and when required
- Have good administration skills including the use of MS Office
- Have the ability to be able to present information to clients
- Have the ability to be able to work on bank holidays as and when required
This position would suit a graduate with a couple of years working experience, who would like to grow and develop within a business. There is excellent 2-3 month onboarding for this position, where you will work within different departments including HR, sales, accounts, and shadowing colleagues on site. This ensures a full understanding of how the business operates. The progression of this position is onto a Contract Manager.
For further information on this Contract Support Manager please contact Claire Lukey.
By applying for this Contract Support Manager you are agreeing to Yorkshire Talent Partners holding your personal data for the purpose of employment services.
Contract Support Manager employer: Yorkshire Talent Partners
Contact Detail:
Yorkshire Talent Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Manager
✨Tip Number 1
Familiarize yourself with the specific needs of clients in the Midlands region. Research common challenges they face and think about how your experience can address these issues. This will help you stand out during discussions.
✨Tip Number 2
Since this role involves a lot of travel, make sure to highlight your flexibility and willingness to commute. Mention any previous experiences where you've successfully managed travel for work, as this shows you're prepared for the demands of the job.
✨Tip Number 3
Brush up on your MS Office skills, especially in Excel and PowerPoint. Being able to present data effectively is crucial for this role, so consider practicing how to create clear and engaging presentations.
✨Tip Number 4
Network with professionals in the service sector, particularly those who have experience in contract management. Engaging with industry peers can provide valuable insights and potentially lead to referrals or recommendations.
We think you need these skills to ace Contract Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract management, customer service, and team leadership. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience with MS Office, your driving license, and your ability to manage teams effectively.
Highlight Relevant Skills: In your application, emphasize your communication skills, both written and verbal, as well as your ability to conduct surveys and risk assessments. These are crucial for the Contract Support Manager role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Yorkshire Talent Partners
✨Show Your Customer Service Skills
As a Contract Support Manager, excellent customer service is key. Be prepared to share examples of how you've successfully managed client relationships in the past, especially in challenging situations.
✨Demonstrate Your Management Experience
Highlight your man management experience during the interview. Discuss specific instances where you led a team, resolved conflicts, or improved team performance to showcase your leadership abilities.
✨Familiarize Yourself with MS Office
Since the role requires good administration skills, make sure you're comfortable using MS Office. You might be asked about your proficiency with tools like Excel or PowerPoint, so be ready to discuss your experience.
✨Prepare for Travel and Flexibility Questions
Given that the role involves significant travel, be prepared to discuss your commuting plans and how you manage your time effectively. Also, be open about your availability to work on bank holidays as required.
