At a Glance
- Tasks: Lead a team of care professionals and support client care plans.
- Company: Join Home Instead Cannock and Burntwood, a top-rated care provider since 2010.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a real difference in people's lives while working with a passionate team.
- Qualifications: Level 3 NVQ in Health and Social Care preferred; experience in care essential.
- Other info: Flexible hours and on-call duties; commitment to diversity and community engagement.
The predicted salary is between 28800 - 43200 £ per year.
Home Instead Cannock and Burntwood is seeking compassionate individuals to join our team as a Field Supervisor. As a Field Supervisor, you will be responsible for leading a team of care professionals.
Home Instead Cannock and Burntwood covers Cannock, Burntwood, Rugeley, Heath Hayes, Norton Canes, Penkridge, Essington and the surrounds. We were established in 2010 and have an outstanding CQC rating.
Job Description
- Support care consultations, service reviews and completing client support plans.
- Conduct staff supervisions and client QA’s.
- Create, update and audit client care plans and assist with digital care planning.
- Maintain accurate client and Care Professional records on Home Instead software and People Planner.
- Conduct client and Care Professional introductions.
- Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
- Carry out client reviews and action these accordingly.
- Support and mentor Care Professionals.
- Provide support to the Client Experience team.
- Maintain regular contact with clients and Care Professionals.
- Any other duties as directed by your line manager.
- Participate in on-call duties as required.
- Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
- Handle on call phone after working hours & weekends as per the on call roster.
- Carry out any other duties deemed necessary for the successful operation of the business.
Qualifications
- Level 3 NVQ in Health and Social Care or equivalent, desirable.
- Experience in the care sector delivering a wide range of personal care services.
- Experience of working with MAR sheets and medication in a supervisory role.
- Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
- Knowledge and understanding of legislation and regulations specific to Health and Social Care.
- Good communication skills with the ability to build rapport quickly.
- Must be confident to use care management technology including providing support and training to Care Professionals.
- Must understand the importance of confidentiality working within current legislation.
- Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
- Must have full driving license and means of transport if required within the territory to visit clients.
- Be organised and flexible to meet the needs of the business.
Additional Information
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you. We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.
Be part of the Home Instead community and work with friendly like-minded people who share your values. Click apply today or call Tiegan on 01543 572349 to learn more.
Contact Detail:
YORKSHIRE SENIOR CARE LIMITED T/as Home Instead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Care Supervisor
✨Tip Number 1
Familiarise yourself with the specific areas covered by Home Instead Cannock and Burntwood. Understanding the local community will help you build rapport with potential clients and their families, which is crucial for a Field Care Supervisor.
✨Tip Number 2
Highlight your experience in the care sector during any informal conversations or networking opportunities. Sharing specific examples of how you've successfully led teams or improved client care can make a strong impression.
✨Tip Number 3
Demonstrate your knowledge of care management technology. Be prepared to discuss how you've used similar systems in the past and your willingness to learn new software, as this is essential for the role.
✨Tip Number 4
Engage with the Home Instead community on social media or local events. This not only shows your enthusiasm for the role but also helps you connect with current employees who can provide insights into the company culture.
We think you need these skills to ace Field Care Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Field Care Supervisor. Familiarise yourself with the job description and think about how your experience aligns with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in the care sector, particularly any supervisory roles. Emphasise your qualifications, such as the Level 3 NVQ in Health and Social Care, and any specific skills that match the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering high-quality care. Mention specific experiences that demonstrate your ability to lead a team and build relationships with clients and their families.
Highlight Relevant Skills: In your application, be sure to mention your communication skills, IT proficiency, and understanding of health and social care legislation. These are crucial for the role and will help you stand out.
How to prepare for a job interview at YORKSHIRE SENIOR CARE LIMITED T/as Home Instead
✨Show Your Passion for Care
Make sure to express your genuine passion for delivering high-quality care during the interview. Share personal experiences or stories that highlight your commitment to helping others live independently and happily.
✨Demonstrate Your Leadership Skills
As a Field Care Supervisor, you'll be leading a team. Be prepared to discuss your previous supervisory experiences, how you motivate and mentor others, and any strategies you use to build positive relationships with both clients and staff.
✨Familiarise Yourself with Care Management Technology
Since the role involves using care management software, it’s crucial to show your confidence in using technology. Brush up on relevant software like Home Instead's systems and be ready to discuss how you can support and train Care Professionals in using these tools.
✨Understand Compliance and Regulations
Knowledge of health and social care legislation is key. Prepare to discuss your understanding of compliance issues and how you ensure that care delivery meets all necessary regulations, including confidentiality and equality policies.