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- Tasks: Engage with businesses to discuss arrears and set up payment plans.
- Company: Join the Yorkshire Pie Company, a growing team in Leeds.
- Benefits: Enjoy a competitive salary, quarterly bonuses, and great perks.
- Other info: Exciting opportunities for career growth in a dynamic environment.
- Why this job: Be part of a supportive culture focused on your development.
- Qualifications: Strong communication skills and customer service experience required.
The predicted salary is between 28000 - 28000 £ per year.
Yorkshire Pie Company is looking for a Debt Customer Service Advisor to join their growing team in Leeds. This permanent position offers a salary of £28,000 and a £4,000 bonus paid quarterly.
The role involves consultative conversations with businesses regarding arrears, taking payments, and setting up payment plans. Excellent communication and customer service experience are essential.
Join during an exciting time with a focus on development, great benefits, and a supportive culture.
Debt Recovery & Customer Care Advisor (Leeds) employer: Yorkshire Pie Company
Contact Detail:
Yorkshire Pie Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Recovery & Customer Care Advisor (Leeds)
✨Tip Number 1
Make sure you research Yorkshire Pie Company before your interview. Knowing their values and culture will help you connect your experience with what they’re looking for in a Debt Recovery & Customer Care Advisor.
✨Tip Number 2
Practice your communication skills! Since this role is all about consultative conversations, try role-playing with a friend to get comfortable discussing payment plans and handling customer queries.
✨Tip Number 3
Don’t forget to showcase your customer service experience. Think of specific examples where you’ve turned a difficult situation into a positive outcome – that’s what they want to hear!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that job!
We think you need these skills to ace Debt Recovery & Customer Care Advisor (Leeds)
Some tips for your application 🫡
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing any relevant experience you have in customer service or consultative conversations.
Tailor Your Application: We want to see how you fit into our team at Yorkshire Pie Company. Take the time to tailor your CV and cover letter to highlight your skills and experiences that align with the job description. This shows us you’re genuinely interested in the position!
Be Honest About Your Experience: If you’ve got experience dealing with arrears or setting up payment plans, let us know! Be honest about what you bring to the table, as we value transparency and want to understand how you can contribute to our supportive culture.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity with Yorkshire Pie Company!
How to prepare for a job interview at Yorkshire Pie Company
✨Know Your Stuff
Before the interview, make sure you understand the basics of debt recovery and customer service. Research Yorkshire Pie Company, their values, and how they handle customer interactions. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and debt recovery. Think about scenarios where you've successfully resolved issues or helped customers. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, be prepared to demonstrate your skills during the interview. Listen carefully to the interviewer, ask clarifying questions if needed, and articulate your thoughts clearly. This will highlight your ability to engage in consultative conversations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, and how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.