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- Tasks: Service, maintain, and install automated wrapping systems while delivering exceptional customer service.
- Company: Join Yorkshire Packaging Systems, a leader in automated wrapping solutions with a focus on growth.
- Benefits: Enjoy competitive salary, annual bonuses, generous leave, and a quality company vehicle.
- Other info: Regular travel, training opportunities, and social events to keep you engaged and connected.
- Why this job: Be part of a dynamic team making a real impact in the packaging industry.
- Qualifications: Recognised electrical engineering qualification and field engineering experience required.
The predicted salary is between 30000 - 40000 £ per year.
Yorkshire Packaging Systems (YPS) is the UK's expert in automated wrapping systems and flexible films, with over four decades of experience. To join a rapidly expanding owner-managed business with a clear vision for future growth delivering exceptional customer service through quality products, services, and employee well-being.
The engineering department delivers exceptional customer service on a daily basis and has the most customer contact of any department in the business. Therefore, your day-to-day contribution will be instrumental in driving continual improvements and in cementing our brand's position as the leader of our industry. Although a demand-driven role occasionally requiring the need to be able to deviate from a planned schedule, you are backed up by a wider team of service and spares planners to help maintain as much proactivity as possible to keep excess travel and overnight stays to a minimum and spread evenly across the team.
This is not just a job opportunity but a career opportunity providing personal growth with continual training and rising earnings. Having the ability to liaise with both customers and colleagues to ensure YPS maintains the customer service excellence that we pride ourselves on is essential to the role.
- Servicing, maintaining, and installing a range of equipment at customers' sites nationwide.
- Attend customers' sites in a timely manner to carry out the tasks assigned and deliver exceptional customer service.
- Install new machines and provide full operator training individually and as part of a team.
- Assist customers both on-site and to help diagnose problems over the phone.
- Participation in training courses, as and when required.
This post does involve regular travel and overnight stays at short notice, as required.
Requirements:
- Recognised electrical engineering qualification.
- Field engineering experience is essential.
- PLC interrogation experience is essential.
- Full UK driving licence.
- Polite telephone manner.
- The ability to provide a digital job report on completion of a daily task using excellent English/Grammar.
This is a salaried position with a company-wide annual discretionary bonus scheme.
- Guaranteed annual review.
- Contributory pension scheme currently to 3% of salary.
- 20 days annual leave plus all bank holidays (8) and an annual Christmas shutdown period typically from 21st/22nd December to 2nd/3rd January.
- A quality company vehicle (not a van but tax efficient) is provided which is fully expensed for personal use also.
- Fully expensed mobile phone for professional and personal use.
- An iPad is provided for service reports but can be used for personal use also.
- Generous expense policy with much discretion given as to where to stay if staying away and meals and drinks in the evening.
- YPS provides a number of paid-for social events throughout the year.
- 40-45 working hours per week.
Night Field Service Engineer in Leeds employer: Yorkshire Packaging Systems
Contact Detail:
Yorkshire Packaging Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Field Service Engineer in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at YPS. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your electrical engineering qualifications and field experience. Bring examples of how you've tackled challenges in the past to the interview.
✨Tip Number 3
Be ready for anything! Since this role involves travel and flexibility, prepare to discuss how you handle unexpected changes. Share stories that highlight your adaptability and customer service excellence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the YPS team and contributing to our growth.
We think you need these skills to ace Night Field Service Engineer in Leeds
Some tips for your application 🫡
Show Your Passion for Engineering: When writing your application, let your enthusiasm for engineering shine through! We want to see how your experience aligns with our mission at YPS and how you can contribute to our exceptional customer service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Night Field Service Engineer role. Highlight your relevant skills, like PLC interrogation and field engineering experience, so we can see why you're the perfect fit for our team.
Be Clear and Concise: We appreciate clarity in communication, especially since you'll be providing digital job reports. Keep your application straightforward and ensure your English and grammar are top-notch to make a great first impression!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting career opportunity with YPS.
How to prepare for a job interview at Yorkshire Packaging Systems
✨Know Your Stuff
Make sure you brush up on your electrical engineering qualifications and field engineering experience. Be ready to discuss specific projects you've worked on, especially those involving PLC interrogation. This will show that you have the technical know-how to excel in the role.
✨Customer Service is Key
Since this role involves a lot of customer interaction, prepare examples of how you've delivered exceptional customer service in the past. Think about times when you resolved issues or trained clients on new equipment. This will demonstrate your ability to maintain YPS's high standards.
✨Be Flexible and Proactive
The job requires adaptability, so be prepared to discuss how you've handled unexpected changes in your work schedule. Share experiences where you successfully managed last-minute travel or adjusted plans to meet customer needs, showing that you're a team player who can think on your feet.
✨Communicate Clearly
Since you'll need to provide digital job reports and communicate with both customers and colleagues, practice articulating your thoughts clearly. Use proper English and grammar in your examples, and maybe even prepare a mock report to showcase your writing skills during the interview.