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- Tasks: Service, maintain, and install automated wrapping systems while delivering top-notch customer service.
- Company: Join YPS, the UK's leader in automated packaging solutions with over 40 years of expertise.
- Benefits: Enjoy a competitive salary, annual bonus, generous leave, and a quality company vehicle.
- Other info: Regular social events and a supportive work culture to keep you engaged and motivated.
- Why this job: Be part of a dynamic team, travel across the UK, and make a real impact in the industry.
- Qualifications: Electrical engineering qualification and field experience required; strong communication skills are a must.
The predicted salary is between 40000 - 50000 £ per year.
About YPS Yorkshire Packaging Systems (YPS) is the UK’s expert in automated wrapping systems and flexible films, with over four decades of experience.
Responsibilities
- Having the ability to liaise with both customers and colleagues to ensure YPS maintains the customer service excellence that we pride ourselves on, is essential to the role.
- Servicing, maintaining, and installing a range of equipment at customers' sites nationwide.
- Attend customers' site in a timely manner to carry out the task assigned and deliver exceptional customer service.
- Respond to customer demand promptly and professionally working autonomously as well as part of a wider team.
- Install new machines and provide full operator training individually and as part of a team.
- Communicate effectively to liaise with: Customers both on site and to help to diagnose problems over the phone, the engineering and admin team, and the sales team.
- Participation in training courses, as and when required.
- This post does involve regular travel and overnight stays at short notice, as required.
Required skills
- Recognised electrical engineering qualification.
- Field engineering experience is essential.
- PLC interrogation experience is essential.
- Excellent communication skills and the ability to be a team player.
- Full UK driving licence.
- Polite telephone manner.
- Self-Motivation with the ability to work under pressure and manage deadlines.
- The ability to provide a digital job report on completion of a daily task using excellent English/Grammar.
Location and Package
- Ideally the successful candidate would live no more than one hour from our HQ in Brighouse although this is not set in stone dependent on the right candidate. Skill set is more important.
- Salary Range £40,000 – £50,000 dependent upon experience and skill set.
- This is a salaried position with a companywide annual discretional bonus scheme.
- Guaranteed annual review.
- Contributory pension scheme currently to 3% of salary.
- 20 days annual leave plus all bank holidays (8) and an annual Christmas shutdown period typically from 21st / 22nd December to 2nd / 3rd January.
- A quality company vehicle (not a van but tax efficient) is provided which is fully expensed for personal use also.
- Any specialised tools required to do the job in hand.
- Fully expensed mobile phone for professional and personal use.
- An iPad is provided for service reports but can be used for personal use also.
- Generous expense policy with much discretion given as to where to stay if staying away and meals and drinks in the evening.
- It is important our people are well looked after with good hotels and food.
- YPS provides a number of paid for social events throughout the year.
Field Service Engineer in Brighouse employer: Yorkshire Packaging Systems Ltd
Contact Detail:
Yorkshire Packaging Systems Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Brighouse
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience with automated wrapping systems or similar equipment. This will not only boost your CV but also give you real-world examples to discuss during interviews.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with customers and teams, being able to articulate your thoughts clearly is key. Consider doing mock interviews with friends or using online platforms to refine your pitch.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining YPS. Plus, it gives you a chance to showcase your enthusiasm for our company and the role.
We think you need these skills to ace Field Service Engineer in Brighouse
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your electrical engineering qualifications and field experience in your application. We want to see how your skills match up with what we need for the Field Service Engineer role.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use excellent English and grammar, especially when detailing your experience and how you can contribute to our customer service excellence.
Tailor Your Application: Don’t just send a generic application! Tailor it to reflect how your background aligns with our specific needs at YPS. Mention your experience with PLC interrogation and any relevant training you've completed.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Yorkshire Packaging Systems Ltd
✨Know Your Stuff
Make sure you brush up on your electrical engineering knowledge and field service experience. Be ready to discuss specific projects you've worked on, especially those involving PLC interrogation. This will show that you have the technical skills YPS is looking for.
✨Show Off Your Communication Skills
Since the role involves liaising with customers and colleagues, practice articulating your thoughts clearly. Think of examples where you've successfully communicated complex information or resolved issues over the phone. This will demonstrate your ability to maintain customer service excellence.
✨Be Ready for Travel Talk
As this job requires regular travel and overnight stays, be prepared to discuss your flexibility and past experiences with travel. Share how you manage your time and responsibilities while on the road, as this will highlight your self-motivation and ability to work under pressure.
✨Prepare for Practical Scenarios
Expect some practical questions or scenarios during the interview. Think about how you would handle common issues on-site or how you would train a new operator. This will showcase your problem-solving skills and ability to work both autonomously and as part of a team.