Environmental Services Team Leader in Skipton

We’re looking for an experienced and customer focused Environmental Services Team Leader to join our team, leading the delivery of grounds maintenance and environmental services across our communities in Yorkshire. In this role, you’ll play a key part in ensuring our outdoor spaces are maintained to a high standard, supporting the delivery of safe, sustainable, and customer-focused services while leading and developing a team to achieve excellent results.

Here at Yorkshire Housing, our customers are at the heart of what we do – we call it being customer obsessed. We own and manage nearly 20,000 homes across Yorkshire, with a mission to make it possible for our customers to have a place they’re proud to call home. Creating safe, attractive, and well-maintained outdoor environments is an important part of delivering great places to live.

As an Environmental Services Team Leader, you’ll play a vital role in ensuring our grounds maintenance and environmental services are delivered to a high standard while driving performance, value for money, and customer satisfaction.

What will you be doing?

• You’ll provide leadership and direction to operatives and contractors, ensuring that grounds maintenance and environmental services are delivered effectively and aligned with organisational priorities.
• Working closely with the Environmental Services Manager and a range of internal and external stakeholders, you’ll oversee operational delivery across the West and North regions, monitor performance, and ensure quality standards are achieved.
• Your role will involve a combination of leadership, operational oversight, contractor management, and technical expertise, helping to drive improvements in service delivery, customer experience, and environmental outcomes.
• You’ll also lead and support teams delivering grounds maintenance and environmental services.
• Oversee day-to-day operations, ensuring work is completed on time and to a high standard.
• Manage minor works programmes including fencing, landscaping, tree planting, and woodland maintenance.
• Monitor performance, quality, and customer satisfaction, implementing improvements where needed.
• Manage grounds maintenance contractors through regular performance reviews and meetings.
• Build positive relationships with customers, community groups, housing teams, and other stakeholders.
• Prepare specifications and support the delivery of environmental improvement projects.
• Manage environmental health-related activities, including invasive species control and sharps removal.
• Champion health and safety compliance, including risk assessments, COSHH, vehicle management, and incident reporting.
• Prepare and deliver performance reports to support decision making and continuous improvement.

This is a varied and hands-on role where you’ll combine leadership, technical expertise, and operational management to deliver high-quality environmental services that make a real difference to our customers and communities.

Who are we looking for?

We’re looking for someone who is a strong leader, technically knowledgeable, and passionate about delivering excellent services. You’ll bring:

• A recognised qualification or equivalent experience in horticulture, landscape maintenance, or community-based services.
• Experience managing and developing people.
• Experience recruiting, training, and supporting teams.
• The ability to motivate others and maintain high standards across a service.
• Strong organisational and planning skills, with the ability to prioritise workloads effectively.
• Experience of trailer and plant towing.
• Strong communication and stakeholder management skills.
• A proactive approach to performance management and service improvement.
• The ability to think strategically and deliver against targets.
• A commitment to delivering excellent customer service.
• A full UK driving licence.
• Flexibility to work occasional evenings, respond to emergency call-outs, and work outside normal office hours when required.

What’s in it for you…

We offer an excellent salary of £39,524.10 plus £2,000 car allowance per year (35 hours per week), plus 26 days annual leave (rising each year to 31 days) and Bank Holidays. You’ll also get a benefits package to suit you, including a health cash plan, retail discounts, and our pension scheme where we’ll match your contributions up to 9%. We work flexibly with our hub, home, roam approach, and we’ll support your development with a range of internal and external training opportunities. Your wellbeing matters too. You’ll have access to our wellbeing support package, including a library of free fitness classes, an instant My GP service, and free counselling sessions with a trained professional.

At YH, we’re actively building a working environment that’s inclusive as well as diverse, where everyone can contribute their best work and be themselves. We believe difference makes us stronger and encourage applications from all backgrounds. We know not everyone will meet every requirement. If your experience looks a little different but you think you can bring value to the role, we’d love to hear from you – so please apply!