At a Glance
- Tasks: Lead and support teams in delivering gas and mechanical services across Yorkshire homes.
- Company: Yorkshire Housing, dedicated to providing quality homes and customer-focused services.
- Benefits: Competitive salary, flexible working, health cash plan, and extensive annual leave.
- Other info: Inclusive workplace culture that values diversity and encourages all backgrounds to apply.
- Why this job: Make a real impact in a role that values your leadership and technical skills.
- Qualifications: Strong leadership experience in gas and mechanical services with relevant qualifications.
The predicted salary is between 51750 - 53750 £ per year.
We’re looking for an experienced and customer focused Senior Team Leader (Gas and Mechanical) to join our team, leading the delivery of Gas and Mechanical Services across our homes in Yorkshire. In this role, you’ll play a key part in ensuring services are delivered safely, efficiently, and in line with compliance requirements, while supporting and developing teams to provide a high-quality customer experience.
Here at Yorkshire Housing, our customers are at the heart of what we do – we call it being customer obsessed. We own and manage nearly 20,000 homes across Yorkshire, with a mission to make it possible for our customers to have a place they’re proud to call home. Delivering safe, compliant gas and mechanical services is a key priority for us. As a Senior Team Leader, you’ll play a vital role in ensuring our services meet high standards of quality, safety, and performance while supporting continuous improvement and innovation.
What will you be doing?
- You’ll provide leadership and direction to Gas and Renewable Team Leaders, Technical Coaches and wider operational teams, ensuring that services are delivered effectively and aligned with organisational priorities.
- Working closely with the Gas and Mechanical Services Manager and other stakeholders, you’ll oversee operational delivery, manage performance, and ensure that resources are planned effectively to meet demand.
- You’ll also act as deputy to the Gas and Mechanical Services Manager when required.
- Your role will involve a combination of leadership, operational oversight, and technical expertise, helping to drive improvements in service delivery, customer experience, compliance, and efficiency.
- You’ll also lead and support teams to deliver planned and reactive gas and mechanical services.
- Oversee day-to-day operations, ensuring work is completed on time and to a high standard.
- Monitor performance, identify risks, and implement improvements.
- Manage subcontractors and ensure services are delivered safely and effectively.
- Take ownership of customer complaints, ensuring timely and fair resolutions.
- Ensure compliance with all relevant regulations, standards, and health and safety requirements.
- Support workforce planning to align resources with service demand.
- Provide technical expertise and guidance to support high-quality delivery.
- Conduct site visits, inspections to ensure compliance and quality standards are maintained.
- Promote a culture of safety, accountability, and continuous improvement.
- Support multi-skilling and development across teams to build resilience and flexibility.
- Keep up to date with industry developments, technologies, and best practice.
Who are we looking for?
We’re looking for someone who is a strong leader, technically confident, and passionate about delivering excellent services. You’ll bring:
- Strong technical knowledge in gas and mechanical services.
- Experience leading teams in a similar environment, ideally within social housing.
- Knowledge of compliance, health and safety, and regulatory requirements.
- Experience managing performance and driving improvements.
- Excellent organisational and workforce planning skills.
- Strong communication and relationship-building abilities.
- A proactive and solutions-focused approach.
- A strong commitment to delivering excellent customer service.
- Confidence working with systems and maintaining accurate data.
- Strong IT skills including Microsoft Office and Excel.
- Relevant gas qualifications including CCN1, CENWAT, CKR1 and HTR1.
- A full UK driving licence and access to a car.
Experience with renewable technologies and commercial gas qualifications would be advantageous but are not essential.
What’s in it for you?
We offer an excellent salary of £51,750 plus £2,000 car allowance per year (35 hours per week), plus 26 days annual leave (rising each year to 31 days) and Bank Holidays. You’ll also get a benefits package to suit you, including a health cash plan, retail discounts, and our pension scheme where we’ll match your contributions up to 9%. We work flexibly with our hub, home, roam approach, and we’ll support your development with a range of internal and external training opportunities. Your wellbeing matters too. You’ll have access to our wellbeing support package, including a library of free fitness classes, an instant My GP service, and free counselling sessions with a trained professional.
At YH, we’re actively building a working environment that’s inclusive as well as diverse, where everyone can contribute their best work and be themselves. We believe difference makes us stronger and encourage applications from all backgrounds. We know not everyone will meet every requirement. If your experience looks a little different but you think you can bring value to the role, we’d love to hear from you — so please apply!
Senior Team Leader (Gas and Mechanical Services) employer: Yorkshire Housing
At Yorkshire Housing, we pride ourselves on being a flexible and inclusive employer that values our employees and their contributions. With a strong focus on customer satisfaction and safety, we offer competitive salaries, generous leave entitlements, and a comprehensive benefits package, including health support and professional development opportunities. Join us in making a difference in the lives of our customers while enjoying a supportive work culture that encourages growth and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Team Leader (Gas and Mechanical Services)
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Yorkshire Housing, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Senior Team Leader (Gas and Mechanical Services) at Yorkshire Housing.
We think you need these skills to ace Senior Team Leader (Gas and Mechanical Services)
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Yorkshire Housing
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!