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- Tasks: Schedule repairs, communicate with customers, and support the repairs team.
- Company: Local housing association in Leeds focused on community service.
- Benefits: Earn £14,814 annually, plus annual leave and wellness support.
- Why this job: Kickstart your career while gaining valuable customer service skills.
- Qualifications: No prior experience needed, just a passion for helping others.
- Other info: Work towards a Level 2 Customer Service Practitioner qualification in 18 months.
The predicted salary is between 1181 - 1400 £ per month.
A local housing association in Leeds is offering a Resource Planner Apprentice position aimed at developing administrative and customer service skills. The role includes scheduling repairs, communicating with customers, and supporting the repairs team.
The successful candidate will work towards a Level 2 Customer Service Practitioner qualification over 18 months, earning £14,814 annually, with benefits like annual leave and a wellness support package.
Resource Planner Apprentice – Leeds, Admin & Scheduling employer: Yorkshire Housing
Contact Detail:
Yorkshire Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resource Planner Apprentice – Leeds, Admin & Scheduling
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or those who work at the local housing association. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Practice your communication skills. Since the role involves talking to customers, try role-playing scenarios with friends or family. This will help you feel more confident when it comes to real conversations.
✨Tip Number 3
Show off your organisational skills! Create a mock schedule for repairs or customer appointments. This will demonstrate your ability to manage time effectively, which is key for a Resource Planner.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that apprenticeship.
We think you need these skills to ace Resource Planner Apprentice – Leeds, Admin & Scheduling
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're excited about the opportunity to help others and support the repairs team!
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. If you've done any admin work or have experience in scheduling, be sure to mention it – we love seeing how you fit into the role!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your application is easy to read. This will help us understand your qualifications better!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Resource Planner Apprentice position.
How to prepare for a job interview at Yorkshire Housing
✨Know Your Role Inside Out
Before the interview, make sure you understand what a Resource Planner Apprentice does. Familiarise yourself with scheduling repairs and the importance of customer service in this role. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Communication Skills
Since the job involves communicating with customers, practice how you would explain complex information simply. Think of examples from your past experiences where you successfully communicated with others, whether in school or previous jobs.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team you'll be working with and the types of repairs you'll be scheduling. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
✨Demonstrate Your Organisational Skills
As a Resource Planner Apprentice, you'll need to be organised. Bring examples of how you've managed tasks or schedules in the past. You could even mention any tools or methods you use to stay on top of things, which will impress your interviewers.