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- Tasks: Help organise repairs and safety checks while learning valuable admin skills.
- Company: Join Yorkshire Housing, a leader in providing safe homes.
- Benefits: Earn ÂŁ16,016 per year, enjoy 26 days annual leave, and gain a Level 3 qualification.
- Why this job: Kickstart your career in business administration with real impact on community safety.
- Qualifications: GCSEs in English and Maths, strong teamwork, and a passion for customer service.
- Other info: Dynamic role with opportunities for growth and development in a supportive team.
The predicted salary is between 16016 - 22422 ÂŁ per year.
Do you love keeping things organised, solving problems and helping people? Are you curious about how great planning and coordination keeps repairs, safety checks and essential services running smoothly? If so, this could be the perfect way to kickstart your career in business administration and the mechanical and electrical world!
As a Resource Planner Apprentice, you’ll join our friendly and proactive Mechanical and Electrical team within Yorkshire Housing’s Homes directorate. This team plays a vital role in keeping our homes safe and compliant — and you’ll be right at the heart of it.
You’ll learn how to schedule repairs and safety checks, update our systems, prepare reports, support operatives and team leaders, and communicate with customers to keep everything running on track. It’s a brilliant opportunity to build strong organisational and administration skills while gaining valuable insight into the behind‑the‑scenes operations that help keep thousands of homes safe.
What qualification will I be working towards?
You’ll be working towards a Level 3 Business Administrator qualification. This will involve:
- Completing coursework, assignments and tests
- Building a portfolio of your work
- Applying what you learn directly to real business administration tasks
What will I be doing?
You’ll be developing your administrative, communication and coordination skills across a wide range of tasks. Here’s some of what you’ll be getting involved in:
- Arranging and scheduling property repairs and compliance safety checks
- Inputting accurate repair information into our systems — from raising jobs to updating variations and completing paperwork
- Producing reports for the team
- Preparing invoices and recording payments and expenditure
- Carrying out diary management — keeping calendars up‑to‑date with training, sickness, holidays and meetings
- Liaising with planners, operatives and team leaders to help keep daily schedules on track
- Communicating with customers via text, email, letter and phone, keeping them informed at all times
- Supporting improvements to processes, systems and team working practices
As you become more confident, you may take on additional responsibilities to help broaden your experience.
What you’ll bring to the role:
We’re not expecting you to have loads of experience — that’s what the apprenticeship is for! But you’ll need a passion for customer service and an eye for detail. Here’s what you’ll need:
- Live within a commutable distance of Leeds city centre for training and collaboration days
- Five GCSEs at Grade C/4 or above, including English and Maths
- Excellent attention to detail
- Strong teamwork skills
- Confidence communicating with colleagues and customers at all levels
- Ability to organise and prioritise your workload
- Good knowledge of Microsoft applications
- Aged 16 or over by September 2026
- Eligible to live and work in the UK and have lived here for the past 3 years
- Not already holding a qualification in a similar subject at the same or higher level
- Not in full‑time or part‑time education during the apprenticeship
It would be a bonus if you have:
- Previous administrative experience
- Any exposure to the housing sector
A bit more about us
At Yorkshire Housing, we manage nearly 20,000 homes across the region — and our mission is simple: to make it possible for people to have a place they’re proud to call home. Our Mechanical and Electrical team ensures customers’ homes remain safe and compliant. As a Resource Planner Apprentice, you’ll play a key part in supporting those essential services, helping us deliver high‑quality repairs and safety checks that make a real difference.
What’s in it for you?
In return, we offer:
- A salary of ÂŁ16,016 per year
- 35 hours per week
- 26 days annual leave, rising to 31 with service
Resource Planner Apprentice in Leeds employer: Yorkshire Housing
Contact Detail:
Yorkshire Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resource Planner Apprentice in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yorkshire Housing. Understand their mission and values, and think about how your skills can contribute to their goals. This will show them you're genuinely interested and ready to jump in.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on common questions related to planning and organisation, and don’t forget to highlight your passion for customer service. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've kept things organised in the past, whether it’s through school projects or personal tasks. This will help demonstrate that you’re ready to take on the responsibilities of a Resource Planner Apprentice.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to be part of our team at Yorkshire Housing. Don’t miss out on this opportunity!
We think you need these skills to ace Resource Planner Apprentice in Leeds
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for organisation and problem-solving in your application. Share any experiences or examples that highlight your love for keeping things running smoothly, especially in a team setting.
Tailor Your Application: Make sure to customise your application to reflect the skills and qualities mentioned in the job description. We want to know how your background aligns with the role of a Resource Planner Apprentice, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts well, as this will showcase your attention to detail and communication skills — both key for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role and our team there!
How to prepare for a job interview at Yorkshire Housing
✨Know Your Stuff
Before the interview, make sure you understand the role of a Resource Planner Apprentice. Familiarise yourself with the key responsibilities like scheduling repairs and communicating with customers. This will show your genuine interest in the position and help you answer questions more confidently.
✨Show Off Your Organisational Skills
Since this role is all about keeping things organised, think of examples from your past where you've successfully managed tasks or projects. Be ready to discuss how you prioritised your workload and kept everything on track, as this will demonstrate your suitability for the job.
✨Practice Your Communication
You'll be liaising with various people, so practice how you communicate your thoughts clearly and effectively. Consider doing mock interviews with friends or family, focusing on how you would explain complex ideas simply, as this will be crucial in your role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the company. This shows that you're engaged and eager to learn. You might ask about the types of projects you'll be involved in or how the team collaborates on scheduling tasks.
