Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers in financial recovery conversations with empathy and problem-solving skills.
- Company: A supportive housing association in West Yorkshire focused on community well-being.
- Benefits: Flexible homeworking, well-being support, and a competitive salary of £34,972.21.
- Why this job: Make a real difference in people's lives while enjoying a flexible work environment.
- Qualifications: Experience in income collection or customer service is essential.
- Other info: Inclusive workplace encouraging diverse candidates to apply for permanent or fixed-term roles.
The predicted salary is between 20983 - 20983 £ per year.
A housing association in West Yorkshire seeks Income and Advice Officers to support customers through financial recovery conversations. The role requires empathy, problem-solving skills, and experience in income collection or customer service.
With a salary of £34,972.21 per year for full-time work, benefits include homeworking flexibility and well-being support. Candidates looking for either permanent or 12-month fixed-term contracts are welcome. An inclusive environment is prioritized, encouraging diverse candidates to apply.
Remote Income Recovery & Financial Wellbeing Advisor in Leeds employer: Yorkshire Housing
Contact Detail:
Yorkshire Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Income Recovery & Financial Wellbeing Advisor in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or financial wellbeing space. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for those interviews! Research common questions for roles like Income Recovery & Financial Wellbeing Advisor. Practise your responses, focusing on your empathy and problem-solving skills – they’re key for this role!
✨Tip Number 3
Showcase your experience! When you get the chance to speak with potential employers, highlight your background in income collection or customer service. Use real-life examples to demonstrate how you've helped others in similar situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing diverse candidates, so don’t hesitate to put yourself out there!
We think you need these skills to ace Remote Income Recovery & Financial Wellbeing Advisor in Leeds
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your empathetic approach. We want to see how you connect with customers and support them through tough financial conversations.
Highlight Relevant Experience: Don’t forget to mention any experience you have in income collection or customer service. We’re looking for candidates who can demonstrate their problem-solving skills and how they’ve helped others in similar situations.
Tailor Your Application: Make your application stand out by tailoring it to the role. Use keywords from the job description and show us why you’re a perfect fit for our team at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Yorkshire Housing
✨Show Your Empathy
In this role, empathy is key. Prepare examples from your past experiences where you've successfully supported customers through difficult financial situations. This will demonstrate your ability to connect with clients and understand their needs.
✨Highlight Problem-Solving Skills
Be ready to discuss specific challenges you've faced in income collection or customer service. Think of a time when you turned a negative situation into a positive outcome. This shows that you can think on your feet and find solutions.
✨Research the Housing Association
Familiarise yourself with the housing association's mission and values. Understanding their approach to financial wellbeing will help you tailor your answers and show that you're genuinely interested in contributing to their goals.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the support they offer for financial wellbeing. This not only shows your interest but also helps you gauge if the company is the right fit for you.