At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch service and delicious food every day.
- Company: Join a friendly and down-to-earth catering outlet in Tingley.
- Benefits: Enjoy flexible hours, staff discounts, and well-being support.
- Other info: Great career growth opportunities and a supportive team environment.
- Why this job: Make a real impact while creating unforgettable moments for guests.
- Qualifications: Positive attitude, leadership skills, and a passion for customer service.
The predicted salary is between 28000 - 35000 £ per year.
Step into a role where no two days are the same, and where you’ll inspire, motivate, and lead a team delivering smiles (and snacks!) every day! At our Tingley site, you’ll take the reins of a buzzing catering outlet, ensuring our guests enjoy top-notch service and delicious food in a welcoming, clean, and safe environment. From managing the day-to-day operations to developing a motivated team and driving sales, you’ll bring your energy, leadership, and passion for people to make every customer visit a memorable one. Plus, you’ll step up to cover the Manager in their absence, making you a vital part of the leadership team. This is a part-time role, working on average hours per week during our 33.625 peak season (school holidays) and 28.625 hours per week off-peak, including alternate weekends.
What you’ll be doing:
- Overseeing the smooth daily running of our busy catering operation
- Training, developing, and inspiring your team to deliver first-class service
- Maintaining the highest standards of food safety, hygiene, and presentation
- Keeping on top of stock, placing orders, and reducing waste
- Handling rotas, timesheets, and holiday requests to keep everything running seamlessly
- Monitoring visitor areas to ensure they stay sparkling clean and welcoming
- Leading by example to handle any customer concerns in line with our Values
- Motivating the team to smash weekly sales targets
- Conducting performance reviews and supporting growth and development
- Covering the Manager’s duties during their absence to ensure continuity
- Securing and closing down the site to keep everyone safe
- Building positive relationships with colleagues across the business
What you’ll bring to the team:
- A positive, can-do attitude
- Leadership skills to motivate and engage a team
- Passion for delivering fantastic customer service
- Great time management and organisation skills
- A strong sense of accountability and attention to detail
- A collaborative approach and willingness to roll up your sleeves
Why Join Our GREAT Team?
- A GREAT Place to Work: Friendly, fun, and down-to-earth – we cultivate a positive team spirit every day.
- Work-Life Balance: All roles operate within daytime hours - so your evenings stay yours.
- Up to 33% Staff Discount: Treat yourself to garden and home favourites (*varies by department/concession).
- Free On-Site Parking: Arrive stress-free with plenty of parking.
- GREAT Values & Recognition: We live our values and celebrate yours with monthly awards and shout-outs.
- Monthly Team Engagement Events: From information sharing to free food – we love bringing the team together.
- Enhanced Holiday Allowance: More time off that grows with your length of service.
- Grow Your Career: We support your development with company-sponsored training.
- Well-being Support to Help You Thrive: Employee Assistance Programme including 24/7 GP access, funeral concierge, and mental health support – we’re here when you need us.
- Pension Contributions: Helping you plant the seeds for a secure future.
- Supporting Causes That Matter to Our Team: Through our Kindness Pot, we donate to charities and local causes close to our team’s hearts – planting seeds of kindness in the community.
If you’re ready to lead a brilliant team, step up when it counts, and help create unforgettable moments for our visitors, we’d love to hear from you!
Grass Hoppers Supervisor employer: Yorkshire Garden Centres
Join our vibrant team at the Tingley site as a Grass Hoppers Supervisor, where you'll enjoy a friendly and supportive work culture that prioritises work-life balance and employee well-being. With opportunities for career growth through company-sponsored training, enhanced holiday allowances, and a strong commitment to community support, we ensure that every team member feels valued and inspired to deliver exceptional service. Experience a workplace that celebrates achievements and fosters a positive spirit, making every day rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Grass Hoppers Supervisor
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Yorkshire Garden Centres and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Grass Hoppers Supervisor
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Yorkshire Garden Centres that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Yorkshire Garden Centres.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Yorkshire Garden Centres get a sense of who you are beyond your experience!
How to prepare for a job interview at Yorkshire Garden Centres
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Yorkshire Garden Centres and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
