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- Tasks: Be the friendly face of our dental clinic and manage patient experiences.
- Company: Join the UK’s leading dental clinic, setting new standards in patient care.
- Benefits: Enjoy competitive pay, in-house training, employee discounts, and free parking.
- Why this job: Work in a dynamic team, grow your career, and make a real impact on patient care.
- Qualifications: 1 year of customer service experience and excellent organisational skills required.
- Other info: Full-time role with Monday to Friday schedule, located in York.
The predicted salary is between 25000 - 27000 £ per year.
Are you ready to be the welcoming face of the UK’s leading dental clinic? We’re redefining the standards in dental care — and we’re looking for a confident, proactive Patient Coordinator to be at the heart of our patient experience. If you’re passionate about high-quality service, thrive in fast-paced environments, and want to work alongside top dental professionals, this could be the next exciting step in your career.
- Greet patients with warmth and professionalism — you’ll be the first impression of our clinic
- Manage busy dental and nursing diaries to ensure the clinic runs smoothly
- Deliver an exceptional standard of service and patient care
- Take initiative, prioritise tasks, and support your colleagues with energy and confidence
Requirements:
- A can-do attitude and a passion for outstanding service
- At least 1 year of customer service and admin experience
- Excellent phone manner and organisational ability
Benefits:
- Competitive salary: £25,000–£27,000
- In-house training and mentorship from industry leaders
- Career growth in a dynamic, supportive team environment
- Company events
- Pension scheme
- Employee discounts
- Free on-site parking
- Referral programme
Schedule: Monday to Friday
Location: On-site (with free parking)
Office Administration/Receptionist employer: Yorkshire Dental Suite
Contact Detail:
Yorkshire Dental Suite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administration/Receptionist
✨Tip Number 1
Familiarise yourself with the dental industry and the specific services offered by the clinic. This knowledge will help you engage confidently with patients and demonstrate your genuine interest in their care.
✨Tip Number 2
Practice your phone manner by role-playing common scenarios you might encounter as a Patient Coordinator. Being articulate and friendly over the phone is crucial, so honing this skill can set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed busy schedules or prioritised tasks in previous roles. This will highlight your ability to keep the clinic running smoothly under pressure.
✨Tip Number 4
Network with current or former employees of the clinic on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
We think you need these skills to ace Office Administration/Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise any roles where you managed busy schedules or provided exceptional service, as these are key aspects of the Patient Coordinator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for high-quality service and your proactive attitude. Mention specific examples from your past experiences that demonstrate your ability to thrive in fast-paced environments.
Highlight Communication Skills: Since excellent phone manner and organisational ability are crucial for this position, ensure you mention any relevant experiences that showcase your communication skills. This could include handling customer inquiries or coordinating appointments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for the role of Patient Coordinator.
How to prepare for a job interview at Yorkshire Dental Suite
✨Showcase Your Customer Service Skills
As a Patient Coordinator, you'll be the first point of contact for patients. Be prepared to share specific examples from your previous roles that demonstrate your ability to provide exceptional customer service and handle challenging situations with grace.
✨Demonstrate Organisational Abilities
The role requires managing busy diaries and ensuring smooth clinic operations. Highlight your organisational skills by discussing how you've successfully managed multiple tasks or schedules in past positions.
✨Exude Confidence and Warmth
Since you'll be the welcoming face of the clinic, it's crucial to convey confidence and warmth during the interview. Practice a friendly yet professional tone, and remember to smile — it goes a long way in making a positive impression.
✨Prepare Questions About the Role
Show your enthusiasm for the position by preparing thoughtful questions about the clinic's culture, team dynamics, and expectations for the Patient Coordinator role. This demonstrates your genuine interest and helps you assess if it's the right fit for you.
