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For Companies At a Glance
- Tasks: Build meaningful relationships and provide exceptional customer service to our members.
- Company: Leading financial services organisation with a focus on member experience.
- Benefits: Bonuses, healthcare plans, and opportunities for personal development.
- Why this job: Join a collaborative team and make a real impact on member satisfaction.
- Qualifications: Strong interpersonal skills and a passion for personal growth.
- Other info: Flexible role with a supportive environment for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading financial services organization based in Taunton is hiring a Customer Service Advisor. This role focuses on building meaningful relationships with members and providing exceptional customer service without sales pressure.
Ideal candidates will have strong interpersonal skills, be adaptable, and motivated to enhance the member experience. A passion for personal development is essential, with opportunities for training and support to help you thrive.
The position offers a collaborative environment and various benefits, including bonuses and healthcare plans.
Member Services Advisor — Flexible, Impactful Growth in Taunton employer: Yorkshire Building Society
Contact Detail:
Yorkshire Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Services Advisor — Flexible, Impactful Growth in Taunton
✨Tip Number 1
Get to know the company culture! Research their values and mission, and think about how your personal development aligns with their goals. This will help you connect on a deeper level during interviews.
✨Tip Number 2
Practice your interpersonal skills! Role-play common customer service scenarios with friends or family. The more comfortable you are in these situations, the better you'll shine when it counts.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might share valuable insights that can give you an edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Member Services Advisor — Flexible, Impactful Growth in Taunton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for customer service and personal development.
Tailor Your Application: Make sure to customise your application to highlight how your skills align with the role of Member Services Advisor. We’re looking for strong interpersonal skills and adaptability, so give us examples that showcase these traits!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great fit for our team. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Yorkshire Building Society
✨Know the Company Inside Out
Before your interview, take some time to research the financial services organisation. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Interpersonal Skills
Since this role is all about building meaningful relationships, be prepared to share examples of how you've successfully interacted with customers in the past. Think of specific situations where you went above and beyond to enhance someone's experience, as this will highlight your suitability for the position.
✨Emphasise Adaptability and Motivation
The ideal candidate is adaptable and motivated, so be ready to discuss times when you've had to adjust to new challenges or learn quickly. Share your passion for personal development and how you actively seek opportunities to grow, as this aligns perfectly with what they're looking for.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have a chance to ask questions. Prepare thoughtful queries that reflect your interest in the role and the company culture. For instance, you could ask about the training and support available for new hires, which shows you're keen on thriving in the collaborative environment they offer.
