At a Glance
- Tasks: Lead the creation of user-centered services and improve member experiences.
- Company: Yorkshire Building Society, a forward-thinking organisation focused on service design.
- Benefits: Competitive salary, 7% bonus, up to 11% pension contribution, and inclusive work culture.
- Other info: Join a dynamic team with opportunities for professional growth.
- Why this job: Shape the future of service design and make a real difference for members.
- Qualifications: Expertise in service design and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
Yorkshire Building Society is looking for a Senior Manager – Service Design to lead the creation and maturity of a new organizational capability focused on user-centered services. You will set strategic direction, working closely with senior leaders to embed service design as an influential driver for improving member experiences.
The ideal candidate will possess a deep expertise in service design, strong leadership skills, and a passion for applying inclusive design principles at scale.
The role offers competitive benefits, including a 7% bonus and up to 11% pension contribution.
Strategic Service Design Leader: Build a New Capability employer: Yorkshire Building Society
Yorkshire Building Society is an exceptional employer that prioritises innovation and user-centred design, making it a fantastic place for professionals looking to make a meaningful impact. With a strong commitment to employee development, competitive benefits including a generous pension contribution and bonus structure, and a collaborative work culture, you will thrive in an environment that values your expertise and fosters growth. Join us in shaping the future of member experiences in a supportive and inclusive setting.
Contact Details:
Yorkshire Building Society Recruitment Team
