At a Glance
- Tasks: Support and maintain critical infrastructure, ensuring high availability and performance.
- Company: Join a forward-thinking organisation with a collaborative and innovative culture.
- Benefits: Enjoy a competitive salary, health benefits, generous holiday, and a strong pension scheme.
- Other info: Hybrid role with excellent career growth opportunities and a supportive team.
- Why this job: Solve complex problems and make a real impact in a dynamic environment.
- Qualifications: Experience in 2nd/3rd line support and strong technical skills in Linux and scripting.
The predicted salary is between 45000 - 55000 £ per year.
Are you a technically strong infrastructure professional who enjoys solving complex problems in business-critical environments? If so, we may have the role for you! As a Production Services Engineer, you'll play a key role in supporting and maintaining business-critical infrastructure and systems, ensuring high availability, performance and security across our production, test and development environments, including working on a wide range of projects to enhance both the future direction and services the Society offers.
This is a hybrid role, with a mix of working from home and time in the office.
About the role
- Provide 2nd and 3rd line support for complex systems across a 24x365 environment, including on-call support, incident resolution and problem diagnosis.
- Install, administer and support core infrastructure, ensuring system availability, performance, security and effective backup and recovery.
- Act as a subject matter expert for elements of the technology stack, contributing to capacity planning, disaster recovery, continuous improvement and technical documentation.
- Ensure the Society's data is processed and backed up securely and that effective controls ensure data and systems can be recovered as required.
- Plan and support batch processing, data imports and exports.
About you
You’ll be a technically strong infrastructure professional who enjoys solving complex problems in business-critical environments and working collaboratively across teams.
What will you bring to the role?
- Experience in the development, maintenance and 2nd/3rd line support of highly complex automated job schedules.
- Excellent knowledge of Red Hat Enterprise Linux and HP Operating Systems, system monitoring, backup and recovery, and performance management.
- Expert level skills in Bash scripting, Python and automation are desirable.
- Good working knowledge of Oracle middleware and databases, SQL, and experience producing clear technical documentation and communicating with both technical and non-technical stakeholders.
- Expert level skills in designing & developing high quality complex scripts.
- Detailed technical knowledge of backup and recovery technologies.
About our Benefits
Everyone's different. That's why we offer a wide range of benefits and rewards that we think you'll love, whatever's important to you, and whatever stage of life you're at. Such as:
- Our pension scheme (where you can get up to 11% from us).
- On target bonus of 7% (with the opportunity to earn up to a maximum 15%).
- Access to brilliant health benefits.
- Life assurance at 6 times your salary.
- 25 days holiday (and the option to buy more).
- Cycle to work or an interest-free loan for an annual ticket.
- Wellbeing resources and tools.
- Retail and Leisure discounts.
Service Operations Engineer employer: Yorkshire Building Society
Join a forward-thinking organisation that values your technical expertise and offers a supportive hybrid work environment. With a strong focus on employee growth, you will have access to extensive benefits including a generous pension scheme, health benefits, and opportunities for professional development. Our collaborative culture encourages innovation and problem-solving, making it an ideal place for those looking to make a meaningful impact in business-critical operations.
Contact Details:
Yorkshire Building Society Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Operations Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Yorkshire Building Society values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Yorkshire Building Society might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Yorkshire Building Society!
✨Direct Apply to Yorkshire Building Society
Let's not forget to apply directly through the Yorkshire Building Society website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Service Operations Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Yorkshire Building Society.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Yorkshire Building Society. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Yorkshire Building Society
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
