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For Companies At a Glance
- Tasks: Lead innovative savings propositions and engage with customers to deliver value.
- Company: Join Yorkshire Building Society, a member-focused organisation that values people over profits.
- Benefits: Enjoy flexible working, 25 days holiday, bonuses, and health benefits.
- Why this job: Make a real impact on customer experiences while developing your leadership skills in a supportive environment.
- Qualifications: Customer-focused mindset; experience in product development is a plus but not essential.
- Other info: This is a 10-month fixed-term contract covering maternity leave.
The predicted salary is between 43200 - 72000 £ per year.
If you want a role where you can be proud of the impact you make then you should be reading on. Because in this role, you can really make a difference to our members as well as take the lead in driving some exciting work across our Savings business and motivate and inspire your own team.
About the role
This advert is for a 10 month fixed term contract to cover Maternity Leave. As Senior Manager for Savings Propositions, you'll put the customer front and centre of what you do and deliver innovative products and propositions for them and the Society. So, what does that look like? You'll be designing and delivering customer insight led propositions to market, that create great value for our customers but also deliver commercially and align with Group strategy. Alongside this you'll be working on key retention programmes, helping continuously engage and deliver for our current members. Underpinning your work will be a commitment to driving and governing any change related to new savings propositions. You'll initiate and shape the delivery of change as well as engage, influence and manage a wide range of stakeholders. You'll also act as a SME for broader digital programmes, ensuring that we successfully progress with digital transformation in savings. You'll be a strategic thinker and work collaboratively with teams across the Society (such as marketing, digital, IT and trading) to deliver commercially strong and sustainable products with the customer at their heart. Away from the delivery, you'll provide effective leadership to your team and be a leader across the enterprise when it comes to savings products and propositions.
What does the existing role holder have to say
In this role I have the unique opportunity to step back and think about the future of savings and what the needs of both the customers and the business look like. Championing the customer is a passion and this role enables me to ensure the customer is at the heart of every strategic direction we set in savings. I love to utilise my experience to provide different perspectives on problem statements, provide healthy challenge in strategic debates and champion different ways of working which put the customer at the centre of everything we do. Savings is a great place to work. Our department is cohesive in its approach to wanting to improve customer outcomes and continuously develop as individuals and teams. I love being part of it and contributing to working together to drive the business growth agenda and ambitious culture forward.
About you
You must be able to see the bigger picture, to step back and see how things fit together. To digest multiple, often conflicting, sources of information and make sense from the chaos. And to be able to tell that story, in a compelling and engaging way. You'll be customer obsessed, and be able to demonstrate how you have used a customer led approach in the past. You might have experience of New Product & proposition development, with proven examples of delivering value for customers and businesses - although this is not essential. You will know what it takes to be a great leader, even if you haven't had any previous direct experience of doing so.
About us
At YBS we don't have shareholders, we have members. We care about people and that includes you. So here, you'll be respected for who you are, you'll be able to bring your whole self to work, and you'll have everything you need to build a long and rewarding career.
- Flexibility: We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it's finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you.
- Development: We want you to feel challenged here. Whatever your ambitions, we're committed to helping you develop your skills and move ahead in your career journey. From day one, we'll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.
- Inclusivity: We're passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you'll go the extra mile to help our members, you'll fit right in and feel you belong here.
About our Benefits
- Holiday: You'll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
- Bonus: We work together to reach for better at YBS, so when we reach our goals we're all rewarded, with up to a 15% annual bonus.
- Pension: We know how important it is to save towards the future, that's why we'll contribute up to 11% into your YBS pension.
- Healthcare: Health and wellbeing are an important part of life at YBS, when you join us you'll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
- My Benefits: When you join YBS you'll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.
Ready to apply? If you're excited about this role and want to be part of the YBS team, click apply now to send us your application.
Want more information? If you have any questions about this role, please contact Jess Wilkinson - jewilkinson@ybs.co.uk
Senior Propositions Manager - Savings | Leeds, UK employer: Yorkshire Building Society
Contact Detail:
Yorkshire Building Society Recruiting Team
jewilkinson@ybs.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Propositions Manager - Savings | Leeds, UK
✨Tip Number 1
Familiarise yourself with the latest trends in savings products and customer behaviour. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your commitment to understanding customer needs.
✨Tip Number 2
Network with professionals in the financial services sector, particularly those involved in savings propositions. Attend industry events or join relevant online forums to build connections that could provide insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams or projects in the past. Highlight your leadership style and how it aligns with the values of Yorkshire Building Society, especially their focus on customer-centricity.
✨Tip Number 4
Research Yorkshire Building Society's current savings products and any recent changes they've made. Being able to speak knowledgeably about their offerings will show your genuine interest in the role and the organisation.
We think you need these skills to ace Senior Propositions Manager - Savings | Leeds, UK
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight how your skills and experiences align with the role of Senior Propositions Manager - Savings.
Tailor Your CV: Customise your CV to reflect relevant experience in customer-led approaches, product development, and leadership. Use specific examples that demonstrate your ability to deliver value for customers and businesses.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer-centric solutions and your strategic thinking abilities. Mention how you can contribute to the Savings business and engage with stakeholders effectively.
Showcase Leadership Skills: Even if you haven't held a formal leadership position, provide examples of how you've influenced teams or projects. Emphasise your ability to motivate and inspire others towards common goals.
How to prepare for a job interview at Yorkshire Building Society
✨Understand the Customer-Centric Approach
Make sure to highlight your understanding of customer needs and how you've previously implemented a customer-led approach in your work. Be ready to discuss specific examples where you put the customer at the heart of your propositions.
✨Showcase Your Strategic Thinking
Prepare to demonstrate your ability to see the bigger picture. Think about how your past experiences align with the strategic goals of the company, and be ready to articulate how you can contribute to their vision for savings propositions.
✨Emphasise Leadership Qualities
Even if you haven't held a formal leadership position, think about times when you've influenced or motivated others. Share these experiences to show that you have the potential to lead and inspire a team effectively.
✨Be Ready for Change Management Questions
Since the role involves driving change related to new savings propositions, prepare for questions on how you've managed change in the past. Discuss your approach to engaging stakeholders and ensuring successful implementation of new initiatives.
