Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of Mortgage Advisers to provide tailored mortgage advice.
- Company: Join Yorkshire Building Society, a member-focused organisation that values people over profits.
- Benefits: Enjoy flexible working, 25 days holiday, bonuses, and health benefits.
- Why this job: Develop your leadership skills in a supportive, inclusive environment while making a real impact.
- Qualifications: Must have CeMAP qualification, strong communication skills, and experience in coaching.
- Other info: Hybrid working available after initial training; work-life balance is a priority.
The predicted salary is between 36000 - 60000 £ per year.
Mortgage Manager
Yorkshire Building Society Bradford, United Kingdom
Yorkshire Building Society Bradford, United Kingdom
Are you looking to expand your skills and experience?
Well, if so, an exciting opportunity has arisen to join the Mortgage Advice Team as a Mortgage Manager based in our Bradford Head Office
About the role
As a Mortgage Manager, you will lead a team of Mortgage Advisers who provide bespoke advice to new and existing mortgage customers who choose to deal with us directly.
You will confidently communicate your expectations, group strategies and the overall purpose of the Mortgage Advice Team in a way that makes colleagues feel valued and understand how they can contribute to the success of the YBS group.
In this role, you will provide direction and guidance to enable your team to deliver great customer experiences and suitable customer outcomes. You\’ll do this through ongoing coaching and development within your team ensuring colleagues are equipped with the necessary skills and feel empowered to deliver a great customer experience every time.
You will maximise operational efficiencies by continually challenging existing processes in order to drive improved customer and colleague experiences. We work with colleagues throughout the wider business and with external partners so the ability to build and maintain strong working relationships will be key to your success.
Please Note: The initial training period will require full time attendance in the office. This role does offer hybrid working once full competent in the role. You will work between 8am – 7pm Monday-Friday
About you
You\’ll be a confident communicator, with experience or appetite to lead and motivate your own team. This\’ll be coupled with;
- Experience of coaching and mentoring, and knowledge of the Mortgage Training and Competence scheme.
- CeMAP qualification (or equivalent) is essential.
- Excellent people leader skills.
- Great communication and stakeholder management skills.
- Good understanding of all mortgage application types, knowledge of mortgage lending criteria and processes .
- Knowledge of the FCA & PRA certification regime.
About us
At YBS we don\’t have shareholders, we have members. We care about people and that includes you. So here, you\’ll be respected for who you are, you\’ll be able to bring your whole self to work, and you\’ll have everything you need to build a long and rewarding career.
Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it\’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We\’re happy to talk flexible working and you can reach out to us anytime to discuss this during the recruitment process.
Development. We want you to feel challenged here. Whatever your ambitions, we\’re committed to helping you develop your skills and move ahead in your career journey. From day one, we\’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.
Inclusivity. We\’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you\’ll go the extra mile to help our members, you\’ll fit right in and feel you belong here.
About our Benefits
We offer lots of fantastic rewards that you can make the most of in and out of work, including:
- Holiday. You\’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
- Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
- Pension. We know how important it is to save towards the future, that\’s why we\’ll contribute up 11% into your YBS pension.
- Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you\’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
- My Benefits. When you join YBS you\’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.
Ready to apply?
If you\’re excited about this role and want to be part of the YBS team, click apply now to send us your application.
Want more information?
If you have any questions about this role, please contact Olivia Lambert at Olambert@ybs.co.uk
More Jobs From Yorkshire Building Society
Boost your career
Find thousands of job opportunities by signing up to eFinancialCareers today.
#J-18808-Ljbffr
Mortgage Manager | Bradford, UK employer: Yorkshire Building Society
Contact Detail:
Yorkshire Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Manager | Bradford, UK
✨Tip Number 1
Familiarise yourself with the latest mortgage trends and regulations in the UK. This will not only help you during interviews but also demonstrate your commitment to staying updated in the industry.
✨Tip Number 2
Network with current or former employees of Yorkshire Building Society. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare specific examples of how you've successfully led a team or improved processes in previous roles. This will showcase your leadership skills and ability to drive operational efficiencies, which are key for the Mortgage Manager position.
✨Tip Number 4
Research the values and mission of Yorkshire Building Society. Understanding their focus on inclusivity and member care will allow you to align your responses during interviews with what they prioritise as an organisation.
We think you need these skills to ace Mortgage Manager | Bradford, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mortgage management and team leadership. Emphasise your coaching and mentoring skills, as well as any qualifications like CeMAP that are essential for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your values align with those of Yorkshire Building Society and provide specific examples of how you've successfully led teams or improved customer experiences in the past.
Highlight Relevant Skills: Clearly outline your communication and stakeholder management skills in your application. Mention your understanding of mortgage application types and lending criteria, as these are crucial for the Mortgage Manager position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a managerial role.
How to prepare for a job interview at Yorkshire Building Society
✨Showcase Your Leadership Skills
As a Mortgage Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've motivated and developed your team members. Use specific examples to illustrate your coaching and mentoring abilities.
✨Understand the Mortgage Landscape
Make sure you have a solid understanding of various mortgage application types and lending criteria. Brush up on the FCA & PRA certification regime as well, as this knowledge will be crucial in demonstrating your expertise during the interview.
✨Communicate Clearly and Confidently
Effective communication is key for this role. Practice articulating your thoughts clearly and confidently. Prepare to explain how you would communicate expectations and strategies to your team in a way that makes them feel valued.
✨Prepare Questions About Company Culture
Yorkshire Building Society values inclusivity and development. Prepare thoughtful questions about their culture and how they support employee growth. This shows your genuine interest in being part of their team and aligns with their values.