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- Tasks: Enhance member experiences and build meaningful relationships in a supportive environment.
- Company: Prominent financial services organisation with a focus on community engagement.
- Benefits: Flexible hours, robust pension plan, healthcare options, and personal development support.
- Why this job: Join a team that values customer service without the pressure of sales targets.
- Qualifications: Passion for customer service and a willingness to learn.
- Other info: Participate in community events and enjoy excellent growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A prominent financial services organization in Liverpool is seeking a Customer Service Advisor to enhance member experiences in their Branch Network. This role focuses on building meaningful relationships without the pressure of sales targets and encourages participation in community events.
Ideal candidates should have a passion for customer service and a willingness to learn. The position offers flexible working options, a supportive environment for personal development, and various benefits including a robust pension plan and healthcare options.
Customer Service Advisor — Flexible Hours & Growth in Liverpool employer: Yorkshire Building Society
Contact Detail:
Yorkshire Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor — Flexible Hours & Growth in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the financial services organisation on LinkedIn. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you’d handle tricky situations and showcase your passion for helping others. We want to see that enthusiasm shine through!
✨Tip Number 3
Don’t forget to highlight your community involvement! Since this role encourages participation in community events, share any relevant experiences that show your commitment to making a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to grow with us in a supportive environment.
We think you need these skills to ace Customer Service Advisor — Flexible Hours & Growth in Liverpool
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping others. Share any experiences where you've gone the extra mile for a customer or how you’ve built relationships in previous roles.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We want to see how you fit into our team and contribute to enhancing member experiences.
Be Yourself: Don’t be afraid to let your personality shine through in your application. We value authenticity and want to know who you are beyond your qualifications. A little bit of your unique flair can go a long way!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Yorkshire Building Society
✨Know the Company
Before your interview, take some time to research the financial services organisation. Understand their values, mission, and community involvement. This will help you connect your passion for customer service with their goals during the conversation.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your ability to build meaningful relationships with customers. Think about times when you went above and beyond to enhance a customer's experience, as this will resonate well with the interviewers.
✨Emphasise Your Willingness to Learn
Since the role encourages personal development, be ready to discuss how you approach learning new skills. Share instances where you've taken the initiative to improve yourself or adapt to new challenges, showing that you're eager to grow within the company.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team culture, community events, or opportunities for growth within the organisation. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
