At a Glance
- Tasks: Lead the creation of user-centered services and improve member experiences.
- Company: Yorkshire Building Society, focused on innovative service design.
- Benefits: Competitive salary, 7% bonus, and up to 11% pension contribution.
- Other info: Join a dynamic team dedicated to inclusive design principles.
- Why this job: Shape the future of service design and make a real difference for members.
- Qualifications: Expertise in service design and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
Yorkshire Building Society is looking for a Senior Manager – Service Design to lead the creation and maturity of a new organizational capability focused on user-centered services. You will set strategic direction, working closely with senior leaders to embed service design as an influential driver for improving member experiences.
The ideal candidate will possess a deep expertise in service design, strong leadership skills, and a passion for applying inclusive design principles at scale.
The role offers competitive benefits, including a 7% bonus and up to 11% pension contribution.
Strategic Service Design Leader: Build a New Capability in Leeds employer: Yorkshire Building Society
Yorkshire Building Society is an exceptional employer that prioritises employee growth and well-being, offering a collaborative work culture where innovation thrives. With competitive benefits such as a 7% bonus and up to 11% pension contribution, employees are supported in their professional journeys while contributing to meaningful improvements in member experiences through user-centered service design.
Contact Details:
Yorkshire Building Society Recruitment Team
