Senior Service Designer β€” Hybrid & Cross-Channel Innovation in Leeds

Senior Service Designer β€” Hybrid & Cross-Channel Innovation in Leeds

Leeds Temporary 45000 - 55000 Β£ / year (est.) Home office (partial)
Yorkshire Building Society

At a Glance

  • Tasks: Drive service innovation across digital, telephony, and retail channels.
  • Company: Join Yorkshire Building Society, a leader in service design.
  • Benefits: Enjoy hybrid working options and a supportive team environment.
  • Other info: 12-month fixed-term contract with opportunities for professional growth.
  • Why this job: Make a real impact on customer experiences and mentor future designers.
  • Qualifications: Experience in service design and strong stakeholder influencing skills.

The predicted salary is between 45000 - 55000 Β£ per year.

Yorkshire Building Society is seeking a Senior Service Designer to join the Service Design Team in Leeds. The role focuses on driving service innovation across digital, telephony and retail channels, developing standards and patterns for backstage operations, and supporting strategic thinking across customer channels. It is a 12-month fixed-term contract with hybrid working options. You will mentor junior designers, influence stakeholders, and work to ensure services are inclusive.

Senior Service Designer β€” Hybrid & Cross-Channel Innovation in Leeds employer: Yorkshire Building Society

Yorkshire Building Society is an excellent employer that fosters a collaborative and innovative work culture, allowing Automation Engineers to thrive in a hybrid environment between home and their vibrant Leeds office. With a strong focus on employee growth, the society offers extensive benefits such as 25 days of holiday, a rewarding bonus scheme, and a robust pension contribution, making it an attractive place for those seeking meaningful and fulfilling careers in technology.

Yorkshire Building Society

Contact Details:

Yorkshire Building Society Recruitment Team

We think you need these skills to ace Senior Service Designer β€” Hybrid & Cross-Channel Innovation in Leeds

Service Design
Cross-Channel Innovation
Mentoring
Stakeholder Influence
Strategic Thinking
Inclusive Design
Standards Development